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Appendix A
Troubleshooting
Q: I have plugged the DMA-100W to my TV correctly, but I don't see anything on the screen.
A: Make sure that your video connection is correct. Refer to Chapter 2 to find out more
information.
If the video connection is correct, the wrong video output set on the DMA-100W will cause
that the television display will not work. Press "TV Mode" button on the remote control to
cycle through the video output settings. When you have reached the correct setting, the
television display will work.
Q: The network is unable to link.
A: (1) Please make sure that the network line is linked normally when you choose "Ethernet".
(2) Please make sure the SSID and Security configurations are correct when you choose
"Wireless".
(3) Make sure the IP Address configurations are correct.
Q: The remote controller does not function.
A: (1) Point the remote control closer to the DMA-100W's sensor
(2) Change the batteries.
Q: The media plays fine for a while, and then all of a sudden it freezes on the screen.
A: (1) If you are using Ethernet, please make sure that the cable is securely connected. If
using wireless, this could be due to 2.4GHz interference from other 802.11b devices such
as: WLAN, cordless phone, or microwave ovens.
(2) You may need to start the server again.
(3) Press the reset button on the rear panel of the DMA-100W to restart.
Q: No sound when playing audio/video files.
A: (1) Make sure the DMA-100W has not started in mute mode.
(2) Make sure the volume of the speaker is turned up.
(3) Make sure audio input source signal line is connect firmly and correctly.
Q: When playing MP3 file via wireless connection, there would be noise in the first few sec-
onds.
A: At this time, the DMA-100W is buffering and playing the received data simultaneously.
Thus causes the noise. To improve the quality, please move the DMA-100W closer to the
target AP or change to Wired Network connection.
A
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