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1.0 WARRANTY INFORMATION
Patton Electronics warrants all Model 1003 components to be free
from defects, and will—at our option—repair or replace the product should
it fail within one year from the first date of shipment.
This warranty is limited to defects in workmanship or materials, and
does not cover customer damage, abuse or unauthorized modification. If
this product fails or does not perform as warranted, your sole recourse
shall be repair or replacement as described above. Under no condition
shall Patton Electronics be liable for any damages incurred by the use of
this product. These damages include, but are not limited to, the following:
lost profits, lost savings and incidental or consequential damages arising
from the use of or inability to use this product. Patton Electronics
specifically disclaims all other warranties, expressed or implied, and the
installation or use of this product shall be deemed an acceptance of these
terms by the user.
1.1 RADIO AND TV INTERFERENCE
The Model 1003 generates and uses radio frequency energy, and if
not installed and used properly—that is, in strict accordance with the
manufacturer's instructions—may cause interference to radio and
television reception. The Model 1003 has been tested and found to
comply with the limits for a Class A computing device in accordance with
the specifications in Subpart J of Part 15 of FCC rules, which are designed
to provide reasonable protection from such interference in a commercial
installation. However, there is no guarantee that interference will not occur
in a particular installation. If the Model 1003 does cause interference to
radio or television reception, which can be determined by disconnecting
the RS-232 interface, the user is encouraged to try to correct the
interference by one or more of the following measures: moving the
computing equipment away from the receiver, re-orienting the receiving
antenna and/or plugging the receiving equipment into a different AC outlet
(such that the computing equipment and receiver are on different
branches).
1.2 CE NOTICE
The CE symbol on your Patton Electronics equipment indicates that it
is in compliance with the Electromagnetic Compatibility (EMC) directive
and the Low Voltage Directive (LVD) of the Union European (EU). A
Certificate of Compliance is available by contacting Patton Technical
Support.
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1.3 SERVICE
All warranty and nonwarranty repairs must be returned freight
prepaid and insured to Patton Electronics. All returns must have a
Return Materials Authorization number on the outside of the shipping
container. This number may be obtained from Patton Electronics
Technical Service at
telephone: (301) 975-1007,
web address: http://www.patton.com;
email: support@patton.com.
NOTE: Packages received without an RMA number will not be
accepted.
Patton Electronics' technical staff is also available to answer any
questions that might arise concerning the installation or use of your
Model 1003. Technical Service hours: 8AM to 5PM EST, Monday
through Friday.
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