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NECCSD Technical Support Center
NECCSD also offers direct technical support through its Technical
Support Center.
Direct assistance is available 24 hours a day, 7 days a week. Call the
NECCSD Technical Support Center at
following support:
T
T
For telephone software support after the initial 90 days or hardware
support after the warranty period, support is available for $30.00 per
incident. You can charge these fees to either a MasterCard or VISA
credit card.
Please have available your system's name, model number, serial
number, and as much information as possible about your system's
problem before calling.
See the many NECCSD electronic services described in this section
for additional ways of getting help and information.
System hardware — toll-free phone support is limited to the
length of the standard Ready warranty.
Preinstalled software — toll-free phone support for
90 days from the time of your first call to the NECCSD
Technical Support Center.
Get customer services 'round the clock! 53
1-888-632-8692
for the
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