Table of Contents
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Determining the problem
Review the following problem checklist for possible solutions.
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66 Solve problems
clearing a password
getting help
understanding the NECCSD warranty repair service.
Is the power switch on for the computer and any
connected peripherals (monitor, printer)?
Check that all power switches are on. Also check the power
strip, if you're using one.
Is the computer and its peripherals connected to a
working AC power outlet or surge protector?
Check the outlet or surge protector by plugging a lamp into
the outlet or surge protector.
Are all cables and power cords connected securely?
Check that all cables and power cords are securely connected.
Is the monitor screen blank or is the display hard to
read?
Check that the monitor is on. Adjust the brightness and
contrast controls on the monitor.
Move your mouse or press a key to bring your system out of a
power management mode.
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