Contacts
The Contacts view in ViewPoint functions as an online phone book
in which you can store your telephone contacts. After you enter
contacts into Strata CS, you can do the following:
• Place a call to a contact with a click of the mouse.
• Teach Strata CS to recognize contacts when they call. Their
names appear in the Call Monitor view when your phone rings
so that you can see who is calling. You can also play custom
greetings for individual contacts or route their calls differently
than other calls, using call rules.
Entering Contact
1. In ViewPoint, click File > New > Contact.
2. In the Contact dialog box, enter the contact's information
(click Help for assistance) and click OK.
Contact Voice Titles
A contact can have a voice title, which is a short recording you
make of the contact's name. If you use call announcing, Strata CS
announces calls from a contact by saying "Call from <voice title>."
Placing Call to a Contact
Using ViewPoint
1. Type a portion of the contact's name in the toolbar Dial field
in ViewPoint.
2. Press
Enter
Strata CS Quick Reference Guide 04/04
to place the call.
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