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System troubleshooting
If you encounter a problem with your Fortress 1120 server, try to
resolve it as described:
•
in this chapter,
•
in the documentation for the attached devices, or
•
in the help systems of the software used.
If the problem still persists, proceed as follows:
1
Make a note of the steps and the circumstances that led to the
fault. Note also any error message which may have been displayed.
2
Switch the server OFF.
3
Go to http://english.aopen.com.tw/tech/contact/ for information
on how to contact the AOpen technical support.
FAQs
Below are possible situations that may arise during the use of the
server with corresponding easy troubleshooting solutions.
Caution: Always observe the safety information described on
page vii in performing any of the troubleshooting procedures
described in this section.
The power indicator remains dark after switching the server on.
Power cable not connected correctly
•
Make sure that the power cable is correctly connected to the
server and to the grounded power socket.
Power supply overloaded
1
Pull the server power plug out of the power socket.
2
Wait a few seconds and plug the power plug into the power
socket again.
3
Switch the server back on.
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