Onkyo BR-925 Instruction Manual page 77

Troubleshooting—Continued
Timers
Timer playback or recording doesn't work.
• Make sure the clock has been set correctly (see page 62).
• The timer may overlap with another timer. If you program several timers, make sure they don't overlap (see page 64).
• The timer will not work when electrical service interruption occurs or the power cord is pulled out during the timer
is set.
• Shock or vibration may prevent the timer from operating normally. Use it in a steady location.
• Timed operation will fail if the CD/HDD receiver is on at the specified On time, so make sure it's set to Standby
(see page 64).
Internet
Can't connect to the Internet.
• Confirm the network setting. If you still cannot connect to the Internet after that, contact your internet service provider
(see page 68).
• Make sure the power of the broadband router is on.
• Try the DHCP settings manually (see page 69).
• Try setting the proxy server manually (see page 69).
• Set the broadband router again correctly. For settings, see the instruction manual of your broadband router or the
materials provided by your internet service provider.
• Connect the LAN cable correctly (see page 21).
• Make sure you do not connect directly to the modem without any router function.
• If your contract allows only one terminal that can be connected to the Internet at a time, you cannot connect a terminal
in addition to an existing terminal. Consult your telephone carriers or Internet service providers on your contract.
Remote Controller
The remote controller doesn't work properly.
• Make sure the batteries have been installed with the correct polarity (+/–) (see page 6).
• Replace both batteries with new ones. (Do not mix different types of batteries or new and old batteries.)
• The remote controller is too far away from the CD/HDD receiver, or there's an obstacle between them (see page 6).
• The CD/HDD receiver's remote control sensor is being subjected to bright light (inverter-type fluorescent light or
sunlight).
• The CD/HDD receiver is located behind the glass doors of a audio rack or cabinet.
USB Mass Storage Device Playback
Can't access the music files on a USB mass storage device.
• Make sure that the USB indicator light is on. If the light is not on, make sure that it is connected correctly and that
the USB mass storage device is one that is supported (see page 41).
• The CD/HDD receiver supports USB mass storage devices that support the USB Mass Storage Class. However,
playback may not be possible with some USB mass storage devices even if they conform to the USB Mass Storage
Class.
• Check that the file format is FAT16 or FAT32.
• USB mass storage devices with an internal USB hub are not supported.
Can't play music files.
• MP3 files without a ".mp3" or ".MP3" filename extension are not recognized.
• AAC files without a ".m4a" or ".M4A" filename extension are not recognized.
• WAVE files without a ".wav" or ".WAV" filename extension are not recognized.
Can't play WMA files.
• WMA files without a ".wma" or ".WMA" filename extension are not recognized.
• The WMA file's copyright option is on. Don't use the copyright option.
When connected to the USB port, a USB device does not operate. (The message "Error19" appears.)
• First disconnect the USB device and turn the CD/HDD receiver off. When the AC power adapter is attached to the
USB device, connect the AC power adapter to the domestic power supply and connect the USB device to the CD/
HDD receiver again.
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