Customer Support - ZyXEL Communications Vantage CNM User Manual

Vantage CNM User's Guide
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind of character to the
purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD SUPPORT E-MAIL
SALES E-MAIL
LOCATION
support@zyxel.com.tw +886-3-578-3942
CORPORATE
HEADQUARTERS
sales@zyxel.com.tw
(WORLDWIDE)
info@cz.zyxel.com
CZECH
info@cz.zyxel.com
REPUBLIC
support@zyxel.dk
DENMARK
sales@zyxel.dk
support@zyxel.fi
FINLAND
sales@zyxel.fi
3

Customer Support

A
TELEPHONE WEB SITE
FAX FTP SITE
www.zyxel.com
www.europe.zyxel.com
+886-3-578-2439 ftp.zyxel.com
ftp.europe.zyxel.com
+420 241 091 350 www.zyxel.cz
+420 241 091 359
+45 39 55 07 00 www.zyxel.dk
+45 39 55 07 07
+358-9-4780-8411 www.zyxel.fi
+358-9-4780 8448
REGULAR MAIL
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
ZyXEL Communications Czech
s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
Customer Support