Entry Voice Mail (Evm) - Siemens optiPoint 500 economy User Manual

Making Calls – Convenience Functions
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Entry Voice Mail (EVM)

Your HiPath 1200 features an integrated voice memory
system called "Entry Voice Mail".
Your service personnel can configure up to 24 voice
mailboxes and four AutoAttendants for you.
If the voice mailbox auto-configuration feature was en-
abled by the service personnel, you can also configure
your voice mailbox yourself.
Your personal voice mailbox answers your calls, greets
the caller with your personal greeting or a standard an-
nouncement and lets the caller leave a message.
AutoAttendants not only issue announcements/gree-
tings, they also let your callers reach you or your cowor-
ker directly.
Your service personnel can configure the following ty-
pes of AutoAttendant:
• Automatic call acceptance without attendant func-
tionality
The caller only hears a greeting.
• Greeting with attendant option
– The caller hears an announcement/music and is
then connected to the attendant, for example.
Example: "Hello. You have reached the offices of
XY. All our lines are busy now. Please wait a mo-
ment to be connected."
– The caller can reach an internal subscriber by dia-
ling an internal station number after the greeting.
Example: "Hello. The person you have called is
unavailable right now. Dial 14 after the tone to
speak to someone else."
– The caller can reach an internal or external party
by entering a speed-dial number (0-9) after the
greeting.
Example: "Hello. For information on our product,
press "1" . To reach our hotline, press "2" ."