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Appendix
Problem
The connection qual-
ity is poor or there is
interference.
It takes a long time to
set up a connection.
You cannot establish
a connection to the
access point.
48
Causes and remedies
ì
Increase the distance between your
Gigaset USB Adapter 300 and the device causing the
interference.
ì
Make sure that the PC on which the Gigaset USB Adapter
300 is installed and the device causing the interference are
connected to the power supply via different sockets.
ì
Do not place your PC with the Gigaset USB Adapter 300
near microwave devices or devices with wireless video-
audio transmission, e.g. room monitors such as baby
alarms, or near large metal objects.
ì
A wireless network in the neighbourhood may be using the
same channel. Change the radio channel for all the wire-
less devices within your network.
ì
Align the antenna at the access point.
ì
Choose another place for your PC.
Depending on the environment and the devices, setting up a
connection may take a while.
ì
Click Scan on the Site Monitor tab or double-click the net-
work in question.
If you cannot establish a connection between your Gigaset USB
Adapter 300 and an access point, try one or more of the follow-
ing:
ì
Make sure that the physical connection of the access point
operates reliably.
ì
Make sure that the same SSID is used for the Gigaset USB
Adapter 300 and the access point.
ì
Check whether the security settings configured for the
Gigaset USB Adapter 300 match those for the access point,
e.g. the same key for WEP encryption.
ì
Check whether your access to the access point is blocked by
other security measures, e.g. by a MAC filter or filter for IP
addresses.
ì
Make sure that the IP address and the subnet mask are con-
figured correctly on the IP Settings tab.
As a rule, it is necessary to assign dynamic IP addresses
when operating a network in infrastructure mode.
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