Commercial Mode Check / Ftg Operating Troubleshooting - LG 32LD330H Owner's Manual

Commercial Mode Check
FTG Operation Troubleshooting
The following table provides troubleshooting information for when the EBL is configured in the FTG Mode of operation.
Symptom
Communication Error
("Communications
Timeout")
206-4163
Commercial Mode Check / FTG Operation Troubleshooting
Press
Installer Remote.
responded?
Leave the TV set ON.
Go to Installer Menu
by pressing MENU until
the on-screen setup
menus lock up (i.e.,
stop responding).
responding or
continued to
TV is not in Commercial
Mode. Call Technical
Support for assistance.
Possible Cause(s)
Cable(s) not connected.
TV not powered.
TV not turned ON.
Wrong COM
(communication) port.
POWER on
TV
No
Yes
TV
stopped
Stopped
responding
respond?
Continued
to respond
Solution(s)
Check and connect communication cables.
Check/connect the TV power cord.
TV needs to be turned ON (default FTG Mode).
In the FTG Configuration Application, select the correct
COM port for the cable being used.
Troubleshooting (Cont.)
Bad
TV
TV is in
Commercial Mode.
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