Troubleshooting; General Troubleshooting - LG 32LD330H Owner's Manual

Troubleshooting

General Troubleshooting

Some Quick and Easy Tips for Resolving Problems
Symptom
Installation
Cannot direct enter
channel number.
Power
No power.
Display Panel Picture
No picture.
Erratic Operation
Installer Menu setup.
Installer Remote
Remote doesn't work.
Picture Reception
Normal picture,
poor or no sound.
Note: For other problems not caused by the TV, refer to the other devices' operating guide(s).
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Possible Cause(s)
(TV in Stand-alone Mode) Installer Menu
item 028 CH. OVERIDE is set to 0, i.e.,
disabled (recommended setting).
(TV in FTG Mode) The channel entered is
not part of the FTG Channel Map.
See troubleshooting flow chart on following page.
Display panel is turned off.
Antenna/cable not connected.
Connections incorrect.
MPI not connected.
Encrypted program.
Wrong tuning band.
Wrong Installer Menu settings.
Remote not in TV Mode.
Not aimed at IR remote sensor.
Remote too far from IR sensor.
MPI not connected.
IR path to TV's receiver obstructed.
Weak batteries.
Wrong battery polarity.
Too much light in room.
Wrong Installer Remote.
Audio muted.
Broadcast problem.
Possible Solution(s)
If Installer Menu item 028 CH. OVERIDE is set to 0, only
channels that are active in the TV's channel lineup can be
selected. Set CH. OVERIDE to 1 to allow access for direct
keypad entry to all channels.
Channel access is restricted to channels included in the
FTG Channel Map. If necessary, make changes to the FTG
Channel Map using the FTG Configuration Application.
•
Turn TV ON.
•
Power failure?
Connect antenna/cable signal to TV
Check connections on TV
If applicable, connect MPI cable to MPI device.
Try another channel.
Adjust Installer Menu settings.
Adjust Installer Menu settings as required.
Use MODE key to select "TV"; puts remote into TV Mode.
Point remote at IR receiver on TV.
Move remote closer to IR receiver on TV or darken room.
If applicable, connect MPI cable to MPI device.
Remove obstructions.
Replace batteries.
Check that "+" and "-" match in battery compartment.
Dim room light.
Requires compatible Installer Remote. Contact your LG
dealer.
Press MUTE or use Volume Up key to increase sound level.
Try a different channel.
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