How To Obtain Service - Magic Chef 9512WUA Owner's Manual

Before you call for service check these points if...
Part or all of your wall oven does not operate
• Is the oven plug loose or disconnected from the electrical
outlet?
• Are any house fuses blown or circuit breakers tripped?
• Has the power supply to the home been interrupted?
• Are the oven controls properly set?
Food not baking or cooking correctly
• Are the oven racks properly placed for baking?
• Have you used aluminum foil correctly?
- Was the oven preheated as recommended?
• Are the controls properly set?
• Is there 2 inches of space between the pans and two
inches between the pans and the oven walls? Are the
oven and oven racks level?
• Was good cookware/bakeware of the proper size used?
• Was the oven vent covered or blocked?
° Are you using a tested recipe from a reliable source?
Baking results differ from previous oven
Oven thermostat calibration may differ between old and
new oven. The newer oven thermostat may be more
accurate than the one on you previous oven. Follow a
reliable recipe and review baking information on pages 7
to 8.
Food does not broil correctly
• Was the control set properly for broiling? (See page 9).
• Was the proper rack position used? (See page 6).
• Did you allow time for the broil element to preheat?
• Did you use the broiler pan that came with the oven?
• Was aluminum foil used on the broiler insert, blocking the
slits for fat drainage?
Oven light does not operate
• Is the bulb loose or burned out?
• Is the light switch in the On position?
How To Obtain Service
Do not attempt to service the appliance yourself unless
directed to do so in this book. Contact the dealer who
sold you the appliance for service.
If your appliance should require service or replacement
parts, contact your Dealer or Authorized Servicer. Use only
genuine factory parts if replacement parts are necessary,
Consult the Yellow Pages in your telephone directory under
appliance for the authorized service center nearest you. Be
sure to include your name, address, and phone number,
along with the model and serial numbers of the appliance.
(See inside front cover for location of your model and serial
numbers,)
If you are not satisfied with the local response to your service
requirements, call or write Maytag Customer Service, 240
Edwards Street, S.E., Cleveland, TN 37311, (615)
472-3500. Include or have available the complete model
and serial numbers of the appliance, the name and address
of the dealer from whom you purchased the appliance, the
date of purchase and details concerning your problem.
If you do not receive satisfactory service, you may contact
the Major Appliance Consumer Action Panel by letter
including your name, address, and telephone number, as
well as the model and serial numbers of the appliance.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
MACAP (Major Appliance Consumer Action Panel) is an
independent agency sponsored by three trade associations
as a court of appeals on consumer complaints which have
not been resolved satisfactorily within a reasonable period of
time.