Troubleshooting Chart For Microwave Oven; Service (Wall Oven And Microwave Oven) - Magic Chef 59FN-5TVWM Use And Care Manual

TROUBLESHOOTING CHART
SERVICE
(microwave oven)
For wall oven or microwave
BEFORE CALLING SERVICE, CHECK THE FOLLOWING: oven
1. Microwave oven does not operate. Do not attempt to service the appliance
-Is power cord plugged into wall outlet? yourself unless directed to do so in this
-Is house fuse blown or circuit breaker tripped? book. Contact the dealer who sold you
-Is oven correctly programmed? the appliance for service.
-Is oven door closed?
-Was START/STOP pad pressed once to turn oven on? When your oven requiresservice or re-
-Was a CODE programselected? (The oven will automaticallyturn offfor placement parts, contact your Dealer
some code cooking. See page 20). or Authorized Servicer. Use only genu-
ine factory or Maycor parts if replace-
2. Food is undercooked, ment parts are necessary. Consult the
-Was the amount of food more than called for in the recipe or code? Yellow Pages in your telephone direc-
-Was cooking time too short for the amount of food? tory under appliances for the service
-Was power level too low? center nearest you. Be sure to include
-Was household voltage low? your name, address, and phone num-
-Is another appliance on the same circuit as the microwave oven? ber, along with the model and serial
-Was food placed in a dish that was too smallfor the amount of food being numbers of the appliance. (See front
cooked? cover for locationof your modeland se-
-Was the food completely defrosted before cooking? rial numbers).
If you are unable to obtain service,
3. Food is overcooked, write to us. Our address is found onthe
-Was the amount of food less than called for in the recipe or code?
-Was cooking time too long for the amount of food? rating plate. See front cover for Ioca-
-Was power level too high? tion of rating plate.
-Was food placed in a dish that was too large for the amount of food being
cooked? If you are not satisfied with the local re-
-Was the initial temperature of the food higher than normal? sponse to your service requirements,
call or write MAYCOR Appliance Parts
and Service Company, 240 Edwards
4. Oven light does not turn on. Street, S.E., Cleveland, TN 37311,
-Is power cord plugged into wall outlet? (615) 472-3500. Include or have avail-
-Is house fuse blown or circuit breaker tripped? able the complete model and serial
-Is bulb burned out? numbers of the appliance, the name
and address of the dealer from whom
5. Food cooked unevenly, you purchased the appliance, the date
-Were proper handling techniques followed? of purchase and details concerning
-Was food unevenly shaped? your problem.
-Were aluminumfoil strips correctly usedto prevent overcooking of un
evenly shaped food? If you did not receive satsifactory sew-
-Was food completely defrosted before cooking? ice through your servicer or Maycor,
-Was recipe accurate and carefully followed? you may contact the Major Appliance
Consumer Action Panel by letter in-
! cluding your name, address, and tele-
6. Arcing (sparks) occur, phone number, as well as the model
-Were microwave-safe utensils used? and serial numbers of the appliance.
-Did utensil have metal trim or decoration?
-Was aluminum foil properly used? MajorApplianceConsumer ActionPanel
-Was oven empty? 20 NorthWackerDrive
-Were wire twist ties used? Chicago,IL 60606
MACAP (Major Appliance Consumer
Action Panel) is an independent
agency sponsored bythree trade asso-
ciations as a court of appeals on con-
sumer complaints which have not been
resolved satisfactorily within a reason-
able period of time.
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