Service; Troubleshooting Chart - Magic Chef 3442XRA User Manual

SERVIC
BEFORE CALLING A SERVICE TECHNICIAN, CHECK THE FOLLOWING:
PROBLEM CAUSE CORRECTION
1. Burner flame uneven, a. clogged burner port(s), a. clean ports with straight pin. Be
sure ignitors are not sparking.
2. Burner fails to light, a. power supply not connected, a. connect power, check circuit
breaker or fuse box. Oven will not
operate during a power failure.
b. controller incorrectly set. b. see page 4.
3. Oven temperature inaccurate, a. oven not preheated, a. preheat oven 10 minutes.
• food takes too long or cooks to b. incorrect rack position, b. see page 10.
fast. c. incorrect use of foil. c. see page 10.
• pale browning, d. oven bottom incorrectly re- d. replace oven bottom correctly.
• food over-done on outside and placed.
under-done in center, e. oven thermostat sensing device e. reinsert sensing device securely
• over browning, out of holding clip(s), into clip(s).
4. Clock and/or light do not work. a. power supply not connected, a. connect power supply, check cir-
cuit breaker or fuse box.
b. burned out light bulb. b. replace light bulb.
c. malfunctioning switch, c. call serviceman to check.
d. malfunctioningclockorloosewir- d. call serviceman to check.
ing.
5. Surface burner flame a. air/gas mixture not proper a. call serviceman to adjust burner
• lifts off port primary air
• yellow in color
F plus a number appears in the dis- This is called a FAULT CODE. If a fault code appears in the display, press the
play and a continuous beep sounds. STOP/CLEAR pad. If the fault code reappears, disconnect power to the unit and
(Example: F 1) call the servicer.
Control will not accept an entry. This may indicate a "stuck" pad. Press each of the seven pads to disengage the
pad. Then, press STOP/CLEAR pad and reprogram the operation. If the control
still does not accept an entry after checking each pad, call the servicer.
SERVICE
cover for location of your model and Be- If you did not receive satisfactory serv-
Do not attempt to service the appli- rial numbers.) ice through your servicer or Maycor you
ance yourself unless directed to do may contact the Major Appliance Con-
so in this book. Contact the dealer BurnerAction Panel by letter including
who sold you the appliance for serv- If youare unabletoobtainservice,write your name, address, and telephone
ice. to us.Ouraddressis foundonthe rating number,as well as the modeland serial
plate.See frontcoverfor locationof rat- numbersof the appliance.
ing plate.
HOW TO OBTAIN
MajorAppliance C onsumer A ction Panel
SERVICE
If you are notsatisfiedwiththe local re- 20 North WackerDrive
When your appliance requires service sponse to your service requirements, Chicago, I L 60606
or replacement pads, contact your call or write MAYCOR ApplianceParts
Dealeror AuthorizedServicer.Use only and Service Company, 240 Edwards
genuine factory or Maycor parts if re- Street, S.E., Cleveland, TN 37311,
placementpartsare necessary.Consult (615) 472-3500. Includeor have avail- MACAP (Major Appliance Consumer
the Yellow Pages in yourtelephonedi- able the complete model and serial ActionPanel) is an independentagency
rectoryunder appliancefor the service numbersof the appliance,the nameand sponsored by three trade associations
center nearest you. Be sureto include address of the dealer from whom you as acourtof appeals onconsumercorn-
your name, address, and phonenum- purchased the appliance, the date of plaints which have not been resolved
ber, along with the model and serial purchase and details concerningyour satisfactorilywithina reasonable period
numbers of the appliance. (See front problem, of time.
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