GE JAP02 Owner's Manual And Installation Instructions page 37

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Troubleshooting Tips
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rst and you may not need to call for service.
Problem Possible Causes What To Do
Radiant Cooktops
Surface units will not Improper cookware being used. . Use pans which are flat and match the diameter of the
maintain a rolling boil surface unit selected.
or cooking is not fast
enough
Surface units not work A fuse in your home may be . Replace the fuse or reset the circuit breaker.
properly blown or the circuit breaker
tripped.
Cooktop controls improperly . Check to see the correct control is set for the surface unit
set. you are using.
Scratches/may appear Incorrect cleaning methods being . Scratches are not removable. Tiny scratches will become
as cracks) on radiant used. less visible in time as a result of cleaning.
cooktop glass surface
Cookware with rough bottoms . To avoid scratches, use the recommended cleaning
being used or coarse particles procedures. Hake sure bottoms of cookware are clean
(salt or sand) were between the before use, and use cookware with smooth bottoms.
cookware and the surface of the
cooktop.
Cookware has been slid across
the cooktop surface.
Areas of discoloration Food spillovers not cleaned . See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model with a . This is normal. The surface may appear discolored when
light-colored glass cooktop, it is hot. This is temporary and will disappear as the glass
cools.
Plastic melted to the Hot cooktop came into contact . See the Glass surface potential for permanent damage
surface with plastic placed on the hot section in the Cleaning the glass cooktop section.
cooktop.
Pitting (or Hot sugar mixture spilled on . Call a qualified technician for replacement.
indentation) of the the cooktop.
caoktop
Frequent cycling off Improper cookware being used. . Use only flat cookware to minimize cycling.
and on of radiant
surface units
Coil Cooktops
Sur_ce units not work The surface units are not plugged . With the controls off, check to make sure the surface unit is
properly in solidly, plugged completely into the receptacle..
The surface unit controls . Check to see the correct control is set for the surface unit
improperly set. you are using.
The drip pans are not set . With the controls off, check to make sure the drip pan is
securely in the cooktop, in the recess in the cooktop and that the opening in the
pan lines up with the receptacle.
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