Remote Access; Call Routing - Grandstream Networks GXE502X User Manual

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If the administrator wants he can add a filter string like: host 192.168.83.159 && udp or host

192.168.83.159 and udp port 5060).

Click on the start button to begin the capture, click on stop to stop it once you have performed the

tests you wanted and then click on download to download the trace into your computer for further

analysis.

Remote Access

This feature allows the user to get technical support easily. The technician can inform the system

administrator which server address and port to point the GXE to, as well as the access type to be

used. The technician can access the system either via HTTP or Telnet.

Once the user has pointed the GXE to the specified server the technician will have control over the

GXE over a TCP connection.

10.

This new feature is the most noticeable addition to the new GXE-502X firmware. With this feature the users

can program their own routing profiles so that we can achieve LCR (least cost routing), multiple IVRs for

different lines, calls restrictions based on extensions, etc.

Initially there will be 3 call routing profiles: internal call, general inbound and general outbound. Additionally

you will also see the PlayVoiceMenu call routing profile but you are not able to edit it since you can only

perform this operation under the Auto-attendant menu.

The user can create additional call routing profiles for other purposes (up to 10). For example we can have one

for international calls, another one for long distance, another for access to GSM gateways, etc

Digit Maps

Each call routing profile contains several digit maps (up to 10). Digit maps are digit patterns created by the

GXE according to some instructions or they can be created by the user. The digit map syntax is as follows:

 X: This will match any digits from 0 to 9

 N: This will match any digits from 1 to 9

 Z: This will match any digits from 2 to 9

 . (dot): This will match any digits, * (asterisk) and blank

 [ ]: This will match the digit that you put in between the brackets

GXE502X User Manual 11/2/2009

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