Appendix A: Q&A Troubleshooting Guide - Q-See QSNDVR4R User Manual

4 Channel Digital Video Recorder
Q. What kind of cameras should I buy for this DVR?
A. Any BNC or RCA interface indoor/outdoor/infrared camera will work with the DVR. It doesn't
matter whether it's a color or black/white camera. However, web cameras that require a USB interface
are not compatible with the DVR.
Q. What kind of alarm devices should I buy for this DVR?
A. Most sound alarm systems are compatible with our DVR.
Q. I can't turn on the DVR.
A. Make sure that the power cord is plugged in correctly and the power light on DVR front panel is on.
Q. I see nothing but a blue screen after I turn on the DVR.
A. Check the camera input and video output connection on DVR back panel. If you can't any find
problem with these connections, check whether the camera power cable is firmly connected. Make sure
the system format for NTSC and PAL is set up correctly.
Q. I see a fatal error message on the screen.
A. If you see an error messages such as "System fatal error has occurred", disconnect, pull out and
install back the hard disk drive. Also make sure that hard disk rack is firmly locked. If this does not
correct the problem, replace the hard disk.
Q. Can I prevent other people from stopping the recording while I am gone?
A. If the DVR is in Schedule or Recording mode, and the password requirement is set to "on" in menu
setup, no one can change the set parameters without the right password.
Q. How can I erase all data on the hard disk drive?
A. Select "HDD Format Set" option in the menu to do so.
Q. I forgot my password. What should I do?
A. Enter "1234" as password and it will reset the DVR's password to the factory default (1111)
Q. Can my desktop PC read the video data on hard disk drive in DVR?
A. Yes, you can use the Network Viewer software to read all the video data in the hard disk.
Q. What happens if I install my PC hard disk drive into the DVR?
A. You can use a PC hard disk drive in the DVR. However, once it runs in the DVR, it will delete any
55