Related Manuals for Q-See QS SERIES
Summary of Contents for Q-See QS SERIES
- Page 1 Remote Monitoring Setup Guide QS SERIES DVR MODELS PC with Windows Operating System iPhone Android BlackBerry* * Select Models Setup Guide for Remote Internet and Smartphone Monitoring, MyQ-See DDNS, and Email Notification...
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Page 2: About This Manual
Additionally, our products also come with a free exchange displays may change. We encourage you to visit our website at www.Q-see.com to check for policy that covers all manufacturing defects for one month from the date of purchase. -
Page 3: Table Of Contents
Option 3: AT&T U-verse® 2Wire® Routers Settings Confirming That Ports are Opened More 1.3 Static Internal IP (Network) Address Q-SEE PRODUCT WARRANTY 1.4 Connecting Via a Modem (PPPoE) Questions or Comments? Contact Us 1.5 Setting up Dynamic Domain Name Service 1.6 Resolving Connection Issues... -
Page 4: Remote Access
Internet your DVR to the Router and the Internet, you should proceed directly access. And, by using Q-See’s free DDNS service, MyQ-See.com (more on this later), you’ll be to Confirming That Ports are Opened at the end of Section 1.2. -
Page 5: Obtaining An Ip Address
OBTAINING AN IP ADDRESS If you were unable to connect to your router, open the Advance menu and select the Each device on a network - both a LAN or the Internet - has a specific IP address. This address is what allows different devices on the network to communicate with each other. Your Network icon on the left of the menu. -
Page 6: Opening Ports
OPTION 1: UPNP in the Network Information window The QS series of DVRs come configured to take advantage of the latest networking used to obtain your IP address. technology, UPnP or Universal Plug ‘n Play right out of the box. If you have an UPnP-enabled router, you will only need to plug the DVR into your network and you will then be able to proceed to the end of this section. -
Page 7: Option 3: At&T U-Verse® 2Wire® Routers
OPTION 3: AT&T U-VERSE 2WIRE ROUTERS STEP 11. Once your settings have been confirmed, repeat Steps 8-10 twice more. ® ® Enter 100 for the From and To ports the next time, and 9000 the last time. Please note that the following steps are unique to the 2Wire brand of routers used by AT&T and they should not be attempted on other models. -
Page 8: Static Internal Ip (Network) Address
1.3 STATIC INTERNAL IP (NETWORK) ADDRESS 1.4 CONNECTING VIA A MODEM (PPPOE) Most routers assign connected devices a random IP address that is not currently in use by If you are going to attach the DVR directly to a DSL or Cable modem instead of a router you another device on your internal network. -
Page 9: Setting Up Dynamic Domain Name Service
DMZ are the two most common issues. network. It also allows you to avoid having to repeat steps in Obtain an IP Address when/ if your ISP reassigns IP addresses. Q-See offers DDNS service for free at www.MyQ-See.com DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK and your DVR is configured accept account information from that site. -
Page 10: Setting Up Dmz In Router 2
STEP 5. Click on CHECK NOW to SETTING UP DMZ IN ROUTER 2 detect how many Routers are in the STEP 1. Login into Router 1 by putting network. the IP of Router 1 into the Internet Explorer browser, as in the example shown in where the IP Picture 1-21... -
Page 11: E-Mail Notification
Setting up these triggers is covered in Section 5.2 Advance Menu in the User Manual that came on the same CD as this document. It is also available for free download through our online help site at Q-See.com/support. PICTURE 3-1 STEP 2. -
Page 12: Remote Monitoring
Once you have configured the network settings on the DVR to match those on your router and an attempt to modify Internet Explorer. Q-See is the publisher of the helper application. You forwarded the ports needed by the DVR to enable remote access over the Internet, you will be should allow it to proceed. -
Page 13: Resolving Connection Issues
RESOLVING CONNECTION ISSUES Because users, other programs and even Windows itself modify Internet Explorer, some users STEP 4. Select the desired user account. may experience difficulty with displaying live video after accessing their DVR through that browser. There are two methods used to resolve this issue that cover the majority of users: STEP 5. - Page 14 STEP 11. Click the Custom level… Setting Up ActiveX Control button. STEP 1. Open Internet Explorer STEP 2. Click on Tools PICTURE 3-10 STEP 3. Select Internet Options in the pull-down menu PICTURE 3-14 STEP 12. Pull down the “Reset to:” menu button and select Low PICTURE 3-11 STEP 4.
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Page 15: Remote Monitoring
3.2 REMOTE MONITORING The View DVR remote monitoring program’s default mode is the Live View window, which STEP 13. Click the Reset button shows video feeds from one or more cameras along with providing additional controls. There are two other modes - Playback and Configure - which allow you to play back video STEP 14. - Page 16 View DVR (PC) Name Function Live View Tab Sets program’s mode to Live View Playback Tab Sets program’s mode to Playback Configure Tab Sets program’s mode to allow you to configure the DVR Video Display Displays video feeds from one or more cameras. Logout Logs out of View DVR (Quit Net Client to log out on Mac) PTZ Controls...
- Page 17 PTZ Controls Color Adjustments (PC Only) The controls on the remote monitoring program allow you to control, but not configure an Because monitors differ in how they produce attached PTZ camera. You will need to set up preset points and cruise lines on the DVR itself color, and because adjusting the picture as covered in Chapter 6 PTZ Cameras in the User Manual.
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Page 18: Playback
3.3 PLAYBACK Display Controls The Playback function on View DVR functions in the same manner as the video playback on These controls deal with how the video is displayed on your screen - full screen, multi- the DVR itself. When you click on the Playback button, the Calender will appear showing channel, etc. -
Page 19: Date/Time
3.4 CONFIGURE NETWORK The Configure mode of View DVR allows you to remotely access and change most of the This area functions as it does on the DVR, but it is worth noting that making changes in this area could result in your being unable to reconnect remotely to the DVR! settings on the DVR itself. -
Page 20: Miniplayer Software
4.2 OPERATION MINIPLAYER SOFTWARE CHAPTER 4 MiniPlayer is a PC program who’s sole purpose is to play back .264-formatted video files and, as a result, is straightforward in its operation. It is able to play back a single file at a time. MiniPlayer is a standalone video playback program for Windows that will allow you to play back the .264 format video recorded using the View DVR program and downloaded from the STEP 1. -
Page 21: Mobile Surveillance
Q-See in the iTunes store or Android market to download this free mobile app. The same Once you’ve installed the QS View app, launch it as you would any other program. application will operate on both phone or tablet. Be certain to select the QS Series version to ensure compatibility with your system. - Page 22 You will need to add your DVR to the Device Once you’ve added your DVR to the list, you List in order to connect. can tap on it to connect to it. Tap on the Device icon to open the Device While in Live View, you may switch between PICTURE 5-3 List.
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Page 23: Live View
LIVE VIEW In portrait mode a series of controls will appear under the video. QS View will open in nine-channel multi-display mode by default. Any “extra” channels beyond what your DVR actually has will show up black while any channels that your DVR has but without a camera connected will display “Video Loss”. -
Page 24: Application Controls
Recording Video Device You are able to record live video locally to your device by tapping on the Record button. You can switch between DVRs using either the Select button at the top of the screen or These videos can be accessed and played back using the Playback function described later. the Device button at the bottom left. -
Page 25: Playback
The playback controls are straightforward. PLAYBACK In addition to playing the video at normal Along with viewing live feeds from your system, the playback feature is the other major speed, the arrows to either side of the Play/ function of QS View. This function only operates in portrait mode. Only a single video may be Pause button allow you to speed up or slow played back at a time. -
Page 26: Settings
SETTINGS MORE The Settings menu allows you to make certain changes to your DVR remotely. The options This last portion of QS View collects two different functions into a pair of submenus. listed in this menu mirror those on the DVR itself but aren’t nearly as complete. You cannot access all of the funtions and options available on the DVR, including PTZ configuration, but System you are able to change the recording schedule, set up alarm responses and so on. -
Page 27: Q-See Product Warranty
Q-SEE PRODUCT WARRANTY Q-See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with QUESTIONS OR COMMENTS? CONTACT US a free exchange policy that covers all manufacturing defects for one month from the date of purchase. - Page 28 Digital Peripheral Solutions, Inc. 8015 E. Crystal Drive Anaheim, CA 92807...
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