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User's Guide
NPD4282-00 EN

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Troubleshooting

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   Summary of Contents for Epson SpectroProofer Mounter 17

  • Page 1

    User’s Guide NPD4282-00 EN...

  • Page 2: Copyrights And Trademarks

    (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 3: Table Of Contents

    Color Measurement Device(ILS20EP/ Contacting Epson Support....22 ILS20EPUV)......6 Before Contacting Epson.

  • Page 4: Safety Instructions

    SpectroProofer Mounter 17" User’s Guide Safety Instructions Safety Instructions Safety Instructions Read all of these instructions before using your product. Also be sure to follow all warnings and instructions marked on the product. ❏ Do not insert objects through the slots. Take care not to spill liquid on the product.

  • Page 5: Introduction

    SpectroProofer Mounter 17" User’s Guide Introduction Color Measurement Device carriage Introduction Install ILS20EP/ILS20EPUV here. Rear Mounter Parts SpectroProofer Mounter 17" Front Air vent Takes in air to dry the color measurement chart printed by the printer. Do not block or clog the air vent. Otherwise, air cannot be taken in and prints will not be dried sufficiently.

  • Page 6: Color Measurement Device(ils20ep/ Ils20epuv)

    SpectroProofer Mounter 17" User’s Guide Introduction DC connector Accessories Attach the DC connector to the ILS DC cable located on the Color Measurement Device carriage, placed at the front of the mounter. Communication connecter Attach this connecter to the ILS communication cable located on the color measurement device carriage on the base of the mounter.

  • Page 7: Handling Instructions

    SpectroProofer Mounter 17" User’s Guide Introduction Handling Instructions Color Measurement Device Mounter (ILS20EP/ILS20EPUV) ❏ Do not touch the lens directly or place the lens face Do not touch the following parts during operation. Unnecessary touching the inside of the mounter may down.

  • Page 8: How To Use

    (SpectroProofer Software Disc) supplied with this product. Note: To use the SpectroProofer Utilities, you need to install the Epson printer driver on your computer in advance. You cannot use this utility with printers that are not supported by the Epson printer driver.

  • Page 9: Supported Media

    SpectroProofer Mounter 17" User’s Guide How To Use Supported Media This product supports the following media types. Note: For SpectroProofer Utilities, see the online help for supported media types. ❏ Paper Size Automated color measurement (for roll paper/cut Paper width: 203 mm (8 inches) ~ 432 mm (17 inches) sheets) Paper length: 254 mm (10 inches) ~ 594 mm (A2 vertical length) ❏...

  • Page 10

    Premium Glossy Photo Paper (170) Premium Semigloss Photo Paper (170) Enhanced Matte Paper Epson Proofing Paper Commercial Epson Proofing Paper Publication Epson Proofing Paper White Semimatte Ultra Smooth Fine Art Paper Watercolor Paper - Radiant White Cut sheet Premium Glossy Photo Paper...

  • Page 11: Notes After Installing The Mounter

    ❏ The minimum paper length is 210 mm when using Double-click the hard disk icon, the Applications auto cut (normally 80 to 127 mm). folder, Epson Software folder, the SpectroProofer Utilities folder, and then the SpectroProofer Utilities ❏ Only one single cut sheet can be stacked. This icon.

  • Page 12: Preparing And Executing A Color Measurement Job

    SpectroProofer Mounter 17" User’s Guide How To Use Follow the on-screen instructions to perform Click Preparing and executing a color color calibration. measurement job. Select the job you want to perform. Click the Help button to see the online help for detailed information.

  • Page 13: Maintenance

    SpectroProofer Mounter 17" User’s Guide Maintenance Unplug the two interface cables connected with Maintenance ILS20EP/ILS20EPUV. To keep the product in good working condition, we recommend cleaning the parts. Cleaning procedures Cleaning the ILS20EP/ ILS20EPUV Turn off the printer, and then open the front cover of the mounter.

  • Page 14: Cleaning The Surface Of The Backing/white Calibration Tile

    SpectroProofer Mounter 17" User’s Guide Maintenance Use air to blow any dust and dirt off the lens in Remove the mounter. ILS20EP/ILS20EPUV. Turn the mounter around, and then remove the backing or the white calibration tile holder. Warning: Do not use flammable gas spray inside or around this product.

  • Page 15: Cleaning The Paper Presser

    SpectroProofer Mounter 17" User’s Guide Maintenance Remove the white calibration tile from the white Cleaning the paper calibration tile holder. presser Turn off the printer, and then open the front cover of the mounter. Use a soft, dry cloth to carefully remove any dust or dirt from the surface of the white calibration tile or the surface of the backing.

  • Page 16: Cleaning The Paper Guide Unit

    SpectroProofer Mounter 17" User’s Guide Maintenance Remove the paper guide unit, and then wipe away the powdery paper. Replace the paper guide unit, install the mounter, and then connect the printer connection cable. Close the front cover of the mounter. U See the SpectroProofer Mounter 17"...

  • Page 17: Troubleshooting

    SpectroProofer Mounter 17" User’s Guide Troubleshooting Troubleshooting When Error Message Appears When an error occurs in the printer (or when the printer enters an abnormal status), the large alert light on the printer and a light on the control panel are lit, and a message is displayed on the LCD panel. The message displayed is as below.

  • Page 18

    SpectroProofer Mounter 17" User’s Guide Troubleshooting Error message What to do SpectroProofer Error Turn off the printer, and then connect the mounter's printer connection cable. Check that Connect cable of SpectroProofer the cable is connected correctly, and then turn the printer back on. then restart printer.

  • Page 19: Troubleshooting

    SpectroProofer Mounter 17" User’s Guide Troubleshooting Confirm the message displayed in the Error log. Troubleshooting When Ink Gets on the Front or Back Side of the Paper Ink attached to the paper presser or the backing could have been transferred to the paper. If this does happen, clean the paper presser or the backing.

  • Page 20: Appendix

    SpectroProofer Mounter 17" User’s Guide Appendix Appendix Specifications Environmental Operation: 30 to 80% conditions Storage: 5 to 85% (without Humidity condensation) Moving or Transporting 725 × 266 × 193 mm Dimensions (W ×D ×H) When you transport the product, see the SpectroProofer Mounter 17"...

  • Page 21

    SpectroProofer Mounter 17" User’s Guide Appendix ILS20EP/ILS20EPUV specifications Standards and approvals Instrument error Ave 0.5 dE cmc / 12BCRA tile Directive 2004/108/EC ILS20EP Standard EN55022 Class B EN61000-3-2 Max 1.0 dE cmc /12BCRA tile EN61000-3-3 ILS20EP Standard EN55024 Recommended Once a year Australian model: recertification frequency...

  • Page 22: Where To Get Help

    Support Technical Support Web Before Contacting Epson Site If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting Epson’s Technical Support Web Site provides help with information in your product documentation, contact problems that cannot be solved using the Epson support services for assistance.

  • Page 23: Help For Users In North America

    Help for Users in North America Help for Users in Australia Epson provides the technical support services listed Epson Australia wishes to provide you with a high level below. of customer service. In addition to your product documentation, we provide the following sources for...

  • Page 24: Help For Users In Singapore

    Where To Get Help Help for Users in Singapore Help for Users in Vietnam Sources of information, support, and services available Contacts for information, support, and services are: from Epson Singapore are: Epson Hotline (Phone): 84-8-823-9239 World Wide Web Service Center: 80 Truong Dinh Street, (http://www.epson.com.sg)

  • Page 25: Help For Users In Hong Kong

    Kong Limited. Phone: 603-56288222 Internet Home Page Epson Hong Kong has established a local home page in ❏ Enquiries on repair services & warranty, product both Chinese and English on the Internet to provide usage and technical support (Techline) users with the following information:...

  • Page 26: Help For Users In The Philippines

    - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...

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