Troubleshooting - Whirlpool SF370PEG Use & Care Manual

TROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of any kind.
Check the lists below and on the next page before calling for assistance or service. If you still need
help, see "Requesting Assistance or Service" on page 32.
PROBLEM CAUSE
Nothing works • The range is not plugged into a properly grounded outlet (120v polarized).
• The range is not properly connected to the gas supply. Contact an authorized
service technician to reconnect the range to the gas supply. (See the Installa-
tion Instructions.)
• You have blown a household fuse or tripped a circuit breaker.
PROBLEM CAUSE
The oven does not work • You have not set the electronic control correctly. Refer to setting the
electronic oven control section. (See pages 10-18.)
• The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
The burner fails to light • The ignitor is broken. Contact an authorized service technician to replace it.
• You have blown a household fuse or tripped a circuit breaker.
The burner flames lift • The air/gas mixture is incorrect. Contact an authorized service technician to
away from the ports, are check the air/gas mixture or see the Installation Instructions.
yellow, or are noisy
PROBLEM CAUSE
The burner fails to light • The control knob is not set correctly. Push in the control knobs before turning
them. Make sure the control knob is turned to the Light position. (See page 6.)
• You have blown a household fuse or tripped a circuit breaker.
• The burner ports may be clogged. Clean them with a straight pin. (See page 27.)
The burner flames are • The burner ports may be clogged. Clean them with a straight pin. (See page 27.)
uneven • The burner caps may not be positioned properly. (See page 27.)
The burner flames lift off • The burner needs cleaning. (See pages 26 and 27.)
the ports, are yellow, or • The air/gas mixture is incorrect. Contact an authorized service technician to
are noisy when turned off check the air/gas mixture or see the Installation Instructions.
The burner makes a • The burner is wet from washing. Let it dry.
popping noise when on
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