Before You Call For Service - Maytag CRE9830BCE Owner's Manual

BEFORE YOU CALL FOR SERVICE
Check these points if...
Part or all of your electric range does not operate
• Is the range plug loose or disconnected from the
eleetricJ outlet (if not wired direct to the electrical
supply)?
• Are any house fuses blown or circuit breakers
tripped?
• Has the power supply to the home been intemlpted?
• Are the oven controls properly set?
• Was the door left in the locked position following a
self-dean cycle?
• Is the oven set for a programmed operation?
Surface elements fail to turn on or heat the food
properly
• Is the range plug loose or disconnected from the
electrical outlet (if not wired direct to the electrical
supply)?
• If the range has coil elements, are they properly
plugged into the receptacles?
• Were appropriate pans used? (See "Cooking Made
Simple" booklet.)
• Are the surface element controls properly, set?
• Is the self-clean cycle operating and therefore
overriding the surface cooking abilities (Canadian
ranges only)?
Food not baking correctly
• Are the oven racks properly placed for baking? (See
Rack Positions, pages 10-11.)
• Have you used alumim_m foil correctly?
• Was the oven preheated as recommended?
• Are the controls for bake operations properly set?
• Is there 1 to 2 inches of space between pans and the
oven walls? Are the range aid oven racks level?
• Was good cookwareibakeware of the proper size
used? (See "C_.Mdng Made Simple" booklet.)
• Are you using a tested recipe from a reliable source?
The oven thermostat on your new range may be more
accurate than the one on your old range.
• Was the oven vent covered or blocked on the range
sLlr_ace?
• Did you check the food at the minimum cooking time
to avoid overb_ddng?
For Conveetion_
• Did yon reduce oven temperature by 25°E?
Food does not broil properly
• Are the controls for broiling set properly? (See
Broiling section, page 12.)
• Was the proper rack position used? (See Broiling
section, page 12.)
• Did you allow time for the broil element to preheat?
• Was the broiler pan received with the range used?
• Was aluminum foil used on the broiler pan insert
blocking the slits for fat drainage?
• Was the correct eleetric voltage available?
Oven light does not operate
• Is the bulb loose or burned out?
• Is the light s_4tch in the On position?
Oven will not self-clean
• Is the self-clean control set properly? (See Self-Clean
instructions, pages 14q5.)
• Is the oven set for a programmed oven operation?
Oven door won't latch
• Are the proper controls set for the self-clean cycle?
(See Self-Clean instructions, pages 14-15.)
Oven door will not unlock
• Has the self-clean cycle been finished for at least one
hour?
"F" plus a number appears in the display
* These are fault codes. If a fault code appears in the
display and a continuous beep sounds, press the
CANCEL pad. If the fault code reappears, disconnect
power to the range and call a qualified service
technician.
Cooling fan sound (slide-in models)
• A fan will automatically turn on when the oven is
operated to cool the clock controls. This is normal.
The fan may continue to run even after the oven is
turned off.
Convection fan not operating during convection
cooking
• Are the controls for convection set properly,? (See
pages 10-11.)
For further assistance contact your Maytag dealer
or call Maytag Customer Service:
U.S. 1-800-688-9900
CANADA 1-800-688-2002
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