Troubleshooting; Assistance Or Service; War Ranty - KitchenAid KBNS361TSS00 Installation Instructions And Use & Care Manual

CONTROL PANEL GRAPHICS
IMPORTANT: To avoid damage to control panel graphics, do not
use steel wool, abrasive cleaners or oven cleaner.
Do not spray cleaner directly onto panel.
Cleaning Method:
• Clean around the burner labels gently; scrubbing may remove
printing.
• Mild detergent, soft cloth and warm water.
• Rinse and dry.
ROTISSERIE SPIT ROD AND FORKS
Cleaning Method:
• Wash with mild detergent, using a soft cloth and warm water.
• Rinse and dry.
• For stubborn areas, use a multipurpose cleaner, a heavy-duty
scrub sponge or mild abrasive cleaner.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
• Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
• Is the grill properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
®
precision used to build every new KITCHENAID appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
:ly 8se Z .S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
• Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the 5,000 mAmp power transformer unplugged?
Plug into the single-prong plug in the receptacle on the left
underside of the built-in grill.
30