Troubleshooting - Kenmore HE4 110.9508 Series Use & Care Manual

Gas dryer
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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dryer will not run
Has a fuse blown, or has a circuit breaker tripped?
There may be 2 fuses or circuit breakers for the dryer. Check
to make sure both fuses are intact and tight, or that both
circuit breakers have not tripped.
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
Was the Start button firmly pressed? Large loads may
require pressing and holding the Start button for 2-5 seconds.
No heat
Has a fuse blown, or has a circuit breaker tripped?
The drum may be turning, but you may not have heat.
Unusualsounds
Has the dryer had a period of non-use?
If the dryer hasn't been used for a while, there may be a
thumping sound during the first few minutes of operation.
Is a coin, button, or paper clip caught between the drum
and front or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Are the four legs installed, and is the dryer level front to
back and side to side?
The dryer may vibrate if not properly installed. See the
Installation Instructions.
Is the clothing knotted or balled up? When balled up, the
load will bounce, causing the dryer to vibrate. Separate the
load items and restart the dryer.
Dryer displaying code message
"PF" (power failure), check the following:
Was the drying cycle interrupted
by a power failure?
Press and hold START to restart the dryer.
"E" Variable
(El, E2, E3) service codes:
Call for service.
Clothes
are not drying satisfactorily,
drying times are too
long, or load is too hot
Is the lint screen clogged
with lint?
Lint screen should be cleaned before each load.
Fire Hazard
Use a heavy metal vent.
Do not use a plastic vent.
Do not use a metal foil vent.
Failure to follow
these instructions can result in death
or fire.
Is the exhaust vent or outside exhaust hood clogged with
lint, restricting air movement?
Run the dryer for 5-10 minutes. Hold your hand under the
outside exhaust hood to check air movement.
If you do not
feel air movement, clean exhaust system of lint or replace
exhaust vent with heavy metal or flexible metal vent. See
"Venting Requirements"
in the Installation Instructions.
Are fabric softener sheets blocking the grille?
Use only one fabric softener sheet, and use it only once.
Is the exhaust vent the correct length?
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See "Plan Vent
System" in the Installation Instructions.
Is the exhaust vent diameter the correct size?
Use 4"(10.2 cm) diameter vent material.
Explosion
Hazard
Keep flammable
materials
and vapors,
such as
gasoline,
away from dryer.
Place dryer at least 18 inches (46 era) above the floor
for a garage installation.
Failure to do so can result in death, explosion,
or fire.
Is the dryer located in a room with temperature
below
45°F (7°C)?
Proper operation of dryer cycles requires temperatures
above
45°F (7°C).
21

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