Exmark Quest Lawn Mower Operator's Manual page 52

Consumer Warranty Conditions and Products Covered
Exmark Mfg. Co. Inc. and its affiliate, Exmark Warranty Company,
pursuant to an agreement between them, jointly warrant on the terms
and conditions herein, that we will repair, replace or adjust any part
manufactured by Exmark and found by us (in the exercise of our
reasonable discretion) to be defective in factory materials or
workmanship for a period of three years for residential usage** of
Exmark Quest mowers.
This warranty applies to Exmark Quest mowers purchased on or after
January 1, 2007 sold in the US or Canada. This warranty may only be
assigned or transferred to a second (or third) owner by an authorized
Exmark dealer. The warranty period commences upon the date of the
original retail purchase.
Products
• Attachments
• Belts and Tires
• Battery
• Engine*
* Please refer to the manufacturer's warranty statement that is
included in the literature packet. Exmark Warranty Company extends
coverage for warrantable engine items as defined by the
manufacturer's original warranty during the 3rd year of warranty.
This warranty only includes the cost of parts and labor.
** Residential usage means use of the product on the same lot as
your home. Use at more than one location is considered commercial
use, and the commercial use warranty detailed below would apply.
Exmark will cover up to $45 for associated pick-up and delivery
charges to and from any authorized Exmark Service Dealer. This will
apply to the first warrantable service repair only. Additional
transportation charges may apply, contact your Dealer for details.
Limited Warranty for Commercial Use
Exmark Quest mowers and attachments used for commercial,
institutional, or rental use are warranted against defects in materials
or workmanship for the following time periods from the date of
purchase:
Products
• Air Cooled Gas Engines
• All other items
Items and Conditions Not Covered
This warranty does not cover the following:
• Pickup and delivery charges to and from any authorized Exmark
Service Dealer beyond first warrantable service.
• Any damage or deterioration due to normal use, wear and tear, or
exposure.
• Cost of regular maintenance service or parts, such as filters, fuel,
lubricants, tune-up parts, and adjustments.
• Any product or part which has been altered or misused or required
replacement or repair due to normal wear, accidents, or lack of
proper maintenance.
• Any repairs necessary due to use of parts, accessories or supplies,
including gasoline, oil or lubricants, incompatible with the turf
equipment or other than as recommended in the operator's manual
or other operational instructions provided by Exmark.
There are no other express warranties except for engine and special
emission system coverage stated elsewhere herein or included with
the product.
3-Year Limited Consumer Warranty
(30-Day Limited Commercial Warranty)
Exmark Quest Riding Mowers
(For units purchased on or after January 1, 2007)
Warranty Period
90 days
1 Year Prorated
3-Year, 3rd Year Covered by Exmark
Warranty Period
90 day limited warranty
30 day limited warranty
All warranty work must be performed by an authorized Exmark
Service Dealer using Exmark approved replacement parts.
Instructions for Obtaining Warranty Service
The product must be registered with original proof of purchase by an
Exmark Service Dealer before obtaining any warranty service.
Contact any Exmark Service Dealer to arrange service at their
dealership. To locate a dealer convenient to you, access our website at
www.exmark.com. U.S. Customers may also call 402-223-6375.
If for any reason you are dissatisfied with the Service Dealer's
analysis or with the assistance provided, contact us at:
Exmark Customer Service Department
The Exmark Warranty Company
2101 Ashland Avenue
1 year
Beatrice, NE 68310
402-223-6375 or
service@exmark.com
The Exmark turf equipment, including any defective part, must be
returned to an authorized Exmark service dealer within the warranty
period. This warranty extends only to turf equipment operated under
normal conditions. You must read the operator's manual. You must
also properly service and maintain your Exmark product as described
in the operator's manual. Such routine maintenance, whether
performed by a dealer or by you, is at your expense.
The sole liability of Exmark and Exmark Warranty Company with
respect to this warranty shall be repair and replacement as set forth
herein. Neither Exmark nor Exmark Warranty Company shall
have any liability for any other cost, loss or damage, including
but not limited to, any incidental or consequential loss or
damage.
In particular, we shall have no liability or responsibility for:
• Expenses related to gasoline, oil or lubricants.
• Travel time, overtime, after hours time or other extraordinary
repair charges or charge relating to repairs or replacements outside
of normal business hours at the place of business of the authorized
Exmark Service Dealer.
• Rental of like or similar replacement equipment during the period
of any warranty, repair or replacement work.
• Any telephone or telegram charges or travel charges.
• Loss or damage to person or property other than that covered by
the terms of this warranty.
• Any claims for lost revenue, lost profit or additional cost as a result
of a claim of breach of warranty..
• Attorney's fees.
No Claim of breach of warranty shall be cause for cancellation or
rescission of the contract of sale of any Exmark mower.
Some states do not allow exclusions of incidental or consequential
damages, so the above exclusions and limitations may not apply
to you.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
52
Owner's Responsibilities
General Conditions
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