Before You Call - Frigidaire FFES3015LSE Use & Care Manual

BEFORE YOU CALL (Solutions to Common
Problems)
IMPORTANT
Before you call for service, reviev¢ this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Range is not level. Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the rack is level. When range is level, cooktop may
appear out of alignment if countertop is not level.
Weak, unstable floor. Be sure floor is level and can adequately support range. If floor is
sagging or slopping, contact a carpenter to correct the situation.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are
square and have sufficient room for range clearance.
Cannot move Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
appliance easily. Contact builder or installer to make appliance accessible.
Appliance must
be accessible for Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
service,
Gas line is hard-plumbed. Have a flexible C.S.A. international approved metal appliance
connector installed.
Entire range or oven
does not operate.
Make sure cord/plug is plugged tightly into outlet.
Service wiring is not complete. Call an authorized servicer.
Electrical power outage. Check house lights to be sure. Call your local electric company for
service.
Oven control beeps
and displays any F
code error (ex,: Fll)
Oven light does not
work.
Surface unit does
not heat.
Surface units too
hot or not hot
enough.
Drip bowls are
pitting or rusting.
Drip bowls turning
color or distorted
out of shape.
Metalmark_.
Electronic control has detected a fault condition. Press Clear to clear the display and stop
beeping. Reprogram oven. If fault recurs, record fault number. Press Clear and call an
authorized servicer for assistance.
Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide.
Electrical power outage. Check house lights to be sure. Call your local electric company for service.
No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate" in
this Before you Call checklist.
Incorrect control setting. Plake sure the correct control is on for the surface unit to be used.
Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight
cootcware. Flat pans heat better than warped pans. Cookware materials and weight of the
material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight
pans heat unevenly, foods may burn easily.
Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion.
Remove and wash drip bowls as soon as possible after spillover.
Normal environment. Houses along sea coast are exposed to salt air. Protect bowls as much
as possible from direct exposure to salt air.
Bottom surface of cookware extends beyond surface elements and touches cooktop surface.
This can cause high enough temperatures to discolor the drip bowls. DO NOT use cookware
of this type. Pan sizes should be matched to the size of the element. Replacement drip
bowls may be purchased from your dealer.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.
"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
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