Troubleshooting Tips - GE JBP77 Owner's Manual

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Troubleshooting -tips
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pages first and you may not need to call for service.
Surface units will not
maintain a rolfing boil
or cookingis not
fast enough
Possible Causes
Improper cookwaxe
being used.
What To Do
• Use
pans which are flat and match the (liameter of
the surtace unit selected.
Surface units
do A fuse in your home may be • Replace the fllse or reset the circuit breaken
not work properly
blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the surtace
improperly set. unit you are using.
Scratches tmay appear
as cracks)on cooktop
Incorrect clemlhzg
methods being used.
CookwaJce with rough bottoms
being used or coarse paxtides
(salt or smzd) were between
the cookwaJce and the surface
of the cooktop.
Cookwaxe has been slid
across the cooktop surface.
• Scratches are not rem(wable. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recolnlnended cleaning
l)rocedures. Make sure bottonls ot cookware are clean
befl)i'e rise,
and rise
cookware with snlooth bottoms,
Areas of discoloration
Food spillovers not cleaned • See the
Cleaning the glass cooktop
section.
on the cooktop
before next use.
Hot surface on a model • This is normal. The surthce may appear discolored
with a light colored when it is hot. This is temporary and will disappear
glass cooktop, as the glass cools.
Plastic melted
Hot cooktop came into • See the Glass
surface--potential for permanent damage
to the surface contact with plastic placed
section in
the
Cleaning the glass cooktop
section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled • (:all a qualified technician for
Yepla('elllent.
of the cooktop on the
cooktop.
Frequent cycling Improper cookware • Llse onh' flat cookware to nfinimize cycling.
off and on of
being
used.
surface units
Oven light does Light bulb is loose or defective. • Tighten or replace the bulb.
not work
Switch operating • (:all fl)r service.
light is broken.
Ovenwill
not work Plug on range is not completely • Make sure electrical plt/g is l)lugged into a live, l)roperly
inserted in the electrical outlet, gr()tmded outlet.
A fuse in your home may be • Rel)lace the fl/se or reset the circuit breaken
blown or the circuit
breaker tripped.
Oven conlrols improperly set. • See the Using the oven section.
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