Troubleshooting Tips - GE GGS500PV Owner's Manual

Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Check out self-help videos and FAQ at GEAppliances.com/support.
Problem
Food does not cook
properly
Cakes are lopsided/
uneven
Racks slide in or out on
their own
Food "runs" to one side
of pan or griddle
Sometimes the oven
takes longer to preheat
to the same temperature
Food does not broil
properly
Excessive smoking
during broiling
Strong odor
Display is blank and the
oven does not work or
respond
Display is blank
26
Possible Cause
Your new oven has a different cooking
system from your old oven and therefore may
cook differently than your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
Incorrect cookware or cookware of improper
size being used.
Oven temperature needs adjustment.
Ingredient substitution
Cookware or food in oven.
Number of racks in oven.
Different cooking modes.
Oven controls improperly set.
Improper rack position being used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended.
Food too close to the broil element.
An odor from the insulation around the inside
of the oven is normal for the first few times
the oven is used.
A fuse in your home may be blown or the
circuit breaker tripped.
Plug on range is not completely inserted in
the electrical outlet.
The clock is turned off.
What To Do
For the first few uses, follow your recipe times
and temperatures carefully. If you still think your
new oven is too hot or too cold, you can adjust the
temperature yourself to meet your specific cooking
preference. See the Settings section.
See the Cooking Modes section.
See the Cooking Modes section and Cooking
Guide.
See the Oven Cookware section.
See the Settings section.
Substituting ingredients can change the recipe
outcome.
Level the oven. Reference the Installation
Instructions for the unit.
Level the oven. Reference the Installation
Instructions for the unit.
Level the cooktop. Reference the Installation
Instructions for the unit.
The cookware or food in the oven will cause the
oven to take longer to preheat. Remove items to
reduce preheat time.
Adding more racks to the oven will cause the oven
to take longer to preheat. Remove some racks.
The extension rack is heavier than a flat rack and
takes more energy to heat. This is normal. To
decrease preheat time, use a flat rack.
The different cooking modes use different preheat
methods to heat the oven for the specific cooking
mode. Some modes will take longer than others.
Make sure you select the appropriate broil mode.
See the Cooking Modes section.
See Cooking Guide for rack location suggestions.
Make sure cookware is cool.
If using aluminum foil conform to pan slits.
Lower the rack position of the food.
This is temporary and will go away after several
uses or run a Bake 500 and/or Broil Hi for 45
minutes.
Replace the fuse or reset the circuit breaker.
Make sure electrical plug is plugged into a live,
properly grounded outlet.
See the Settings section.
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