Smoke Smell Coming Back Into The Home; Auger Motor Stops Feeding Pellets And Comes Back On; Glass Soots Up Very Fast; Flame Is Lazy, Dark, And Has Black Tips - Osburn HYBRID-35 Owner's Manual

SMOKE SMELL COMING BACK INTO THE HOME

Possible Causes:
1. There is a leak in the vent pipe system.
2. The gasket on the combustion/exhaust blower housing has
gone bad.

AUGER MOTOR STOPS FEEDING PELLETS AND COMES BACK ON

Possible Causes:
1. The auger motor is overheating and tripping the internal
temperature shutoff (thermal protector).

GLASS SOOTS UP VERY FAST

FLAME IS LAZY, DARK, AND HAS BLACK TIPS

AFTER STOVE HAS BEEN ON FOR A WHILE, THE BURNPOT OVERFILLS

Possible Causes:
1. Stove or vent pipe is clogged, which restricts airflow through the burn
pot.
2. Vent pipe installed improperly.
3. The air damper is too far closed for a higher setting.
4. Burn pot holes are blocked.
5. Blockage in air intake pipe.
6. Combustion/exhaust blower is not spinning fast enough.
7. Bad pellets
(Applies to "GLASS SOOTS UP AT A VERY FAST RATE" Only)
• The control board does not display any information.
Possible Causes:
1. A fuse on the control board has blown.
Possible Remedies:
Inspect all vent pipe connections. This is a pressurized exhaust system.
All vent connector joints must be sealed and fastened in accordance with
the pellet pipe manufacturer's instructions to ensure consistent
performance and avoid smoke and ash spillage.
Inspect the gasket on the combustion/exhaust blower housing to make
sure it is in good shape and replace if necessary.
Possible Remedies:
Start by emptying the hopper. Follow procedure described in warning code
"E" section #6.
Possible Remedies:
Follow all cleaning procedure in the maintenance section of the owner's manual.
Check to make sure the vent pipe has been installed according to the
instructions in the owner's manual.
Slide the air supply to a higher setting and try to burn the unit again.
Remove the burn pot and clean it thoroughly.
Visually inspect the air intake pipe that leads into the burn pot for foreign
material.
Test the RPM on the blower (separately – bypassing the control board) after the
blades have been cleaned. The RPM should be approximately 3000 RPM. You
will need a technician to perform this test.
The brand or the batch of pellets used may be of poor quality. If possible, try a
different brand of pellets. You might also want to try a brand that is made from a
different type of wood (softwood vs. hardwood). Different woods have different
characteristics that affect the combustion. Your pellets may also be too humid.
Make sure you store your fuel properly, in a dry ventilated area.
Possible Remedies :
Remove the control board. Check if the F2 fuse on the back of it appears
to be bad. Replace it with a 7.5 Amp 250 Volt fuse. Plug the stove back
in and try to run the unit.
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