Oki C9600hdn Troubleshooting Manual page 3

Possible Cause
Wireless computer failure.
Defect or type related
characteristic of the wireless
computer or the wireless
card mounted in the
computer.
The same channel is being
used.
Suggested Solution(s)
Communicate wirelessly in Ad-Hoc mode with
another wireless computer to check that it is
communicating normally.
If the phenomenon occurs even on non-C9600
equipment, there is likely a problem with the
wireless computer itself.
• Search for similar phenomena in information on
abnormalities—for example on the home page
of the wireless computer or wireless card
vendor—and implement the remedy indicated
there.
• Update the device drivers and wireless client
software of the wireless computer to the latest
version.
• Rarely, wireless communication with the printer
becomes unstable due to compatibility problems
between the printer and the wireless computer.
Replace the wireless computer with a different
type.
Set an SSID and channel that is not being used
elsewhere. Makes sure you select a channel 5
channels removed from any channel being used
elsewhere. The radio waves of adjacent channels
will interfere with each other and the connection
may become unstable.
3
Computer Communication Problems