HP Surestore 5200ex - Optical Disk Drives User Manual page 38

Operating the Disk Drive
Troubleshooting
Problem What to Do
Unable to write to a
disk (continued) •
•
•
•
•
Disk "reads" are
slow •
•
•
3-10
Eject the disk and check that the disk is a rewritable disk
and that the write-protect tab is in the "write" position.
Try writing to another, similar disk.
Is the environment dusty? If you are not having the same
problems with other disks, you may want to clean the disk.
See "Cleaning Disks" at the end of Chapter 2.
If steps above are unsuccessful, further information may be
on the optical web site at
www.hp.com/isgsupport/optical/index.html
If an answer is not on the web site, go to Appendix A for
further support information.
Is the environment dusty? If you are not having the same
problems with other disks, you may want to clean the disk.
See "Cleaning Disks" at the end of Chapter 2.
If cleaning does not correct the problem, further information
may be on the optical web site at
www.hp.com/isgsupport/optical/index.html
If an answer is not on the web site, go to Appendix A for
further support information.
Chapter 3