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HP SureStore DAT Installation Overview (External Drives) External Drives—Installation Overview Refer to: Before you start page 1-2 Check the packing list inside this guide. Check system prerequisites. Step 1: Check the Drive’s SCSI ID page 1-5 Check the tape drive’s SCSI ID on the SCSI ID switch on the rear panel. If necessary change it from the default of 3 by pressing the indented + or - buttons above and below the SCSI ID number.
No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Limited. Hewlett-Packard shall not be liable for errors Windows is a U.S. registered trademark of contained herein or for incidental or consequential Microsoft Corp.
Contents External Drives—Installation Overview inside front cover External Drives—Installation Overview inside back cover 1 Installing an “e” Model Drive (external) Before You Start: Check the Contents of the Box 1-2 Before You Start: Check System Prerequisites 1-3 SCSI Host Adapter 1-3 SCSI Cable 1-3 Backup Software 1-4 Step 1: Check the Drive’s SCSI ID 1-5...
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On Completion 2-9 Use The Correct Media 2-9 Check Drive Operation 2-9 Insert the HP SureStore Tape CD-ROM 2-10 Register Your Tape Drive 2-13 Limited Warranty Statement for USA, Canada, Australia and New Zealand 2-14 3 Installation Troubleshooting Save Yourself a Call 3-2 Problems with Your Computer 3-2 Problems with Your Tape Drive 3-3 Other Sources of Information 3-4...
Installing an “e” Model Drive (external) HP SureStore models covered: • Tape 5000e • DAT8e • DAT24e • DAT40e “e” model drives are normally connected to computers running under Windows® or NetWare. However, some models can also be connected to computers running a UNIX®...
If anything is damaged or missing, contact the delivery company or your supplier. * Hewlett-Packard supplies the correct SCSI cable for your tape drive and the correct power cable for each country. Your cables may differ from these illustrations.
HP SureStore DAT Installing an “e” Model Drive (external) Before You Start: Check System Prerequisites To install and use your new tape drive, you will need the following: • SCSI host adapter • SCSI cable • Backup software that supports the tape drive SCSI Host Adapter You need a properly installed and configured SCSI host adapter or a built- in SCSI controller on your computer’s motherboard (SCSI-2 or SCSI-3...
HP SureStore DAT Installing an “e” Model Drive (external) If the SCSI cable supplied with your drive is not appropriate for your computer’s external SCSI connector, you will need to order a new cable. (For HP part numbers and descriptions, see the electronic DAT Media and Orderable Accessories Guide on the HP SureStore Tape CD-ROM.) Backup Software You need backup software that supports the drive.
HP SureStore DAT Installing an “e” Model Drive (external) Step 1: Check the Drive’s SCSI ID Note Your HP SureStore DAT drive is shipped with a default SCSI ID of 3, but it can be assigned any unused ID between 1 and 6. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk.
HP SureStore DAT Installing an “e” Model Drive (external) 2 Change the tape drive’s SCSI ID. Use a small screwdriver or a ball-point pen to press the indented SCSI ID selector buttons on the rear panel (see figure 1.1) until the required value is displayed. Do not use a pencil because small bits of lead could contaminate the drive.
HP SureStore DAT Installing an “e” Model Drive (external) the SCSI ID from the default of 3. 3 Exit TapeAssure after you view the SCSI configuration information. Unix Configuration Switches (DAT40e) If you are installing a DAT40e on a UNIX system, you may also need to change the configuration switches located on the underside of the drive.
HP SureStore DAT Installing an “e” Model Drive (external) Step 2: Connect the SCSI Cable Caution To avoid damaging the computer or tape drive, ensure that both are powered off while you attach the SCSI cable. 1 Perform a normal system shutdown and turn off the computer and any connected peripherals.
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HP SureStore DAT Installing an “e” Model Drive (external) 3 Attach the other end of the SCSI cable to one of the SCSI connectors on the rear panel of the tape drive. (See figure 1.4.) Snap both of the retaining clips over the connector to secure it firmly in place.
HP SureStore DAT Installing an “e” Model Drive (external) Step 3: Connect the Power Cable An external HP SureStore DAT drive will operate using any voltage in the range 100–240 volts (50-60 Hz). No adjustment is needed. To connect your drive to the power supply, proceed as follows: 1 Make sure that the drive is switched OFF (O side down).
HP SureStore DAT Installing an “e” Model Drive (external) On Completion Once you have completed the installation: • Make sure you have the correct media. • Power on and check that your new drive is operational. • Insert the HP SureStore Tape CD-ROM. It contains everything you will need to use your tape drive—drivers, backup software, utilities and user information.
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HP SureStore DAT Installing an “e” Model Drive (external) Note Always power up the drive before powering up the computer, otherwise the computer may not recognize the drive. 2 Verify that the tape drive installation was successful. For Windows and NetWare systems, select HP TapeAssure from the Windows Start menu.
HP SureStore DAT Installing an “e” Model Drive (external) Insert the HP SureStore Tape CD-ROM The HP SureStore Tape CD-ROM contains backup software, as well as drivers, useful utilities and information about using your tape drive. 1 Load the CD-ROM and select home.htm. Note If you do not have a web browser, see the Readme.txt file.
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HP SureStore DAT Installing an “e” Model Drive (external) NetWare. This software also provides full support for HP One-Button Disaster Recovery, which allows complete system recovery at the touch of a button using only the latest backup cartridge. Note Not all system configurations and backup software are capable of supporting HP One-Button Disaster Recovery.
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HP SureStore DAT Installing an “e” Model Drive (external) Viewing the Electronic User’s Guides You can view the electronic User’s Guides with most current web browsers on any platform. To view all the features of the electronic User’s Guide, including color and animation, your system will need: •...
HP SureStore DAT Installing an “e” Model Drive (external) Register Your Tape Drive You must register with HP to ensure that you benefit from the full 3-year Express Exchange warranty period. The second and third years of warranty are subject to registration within 30 days. Please register via the web (http://www.hp.com/go/tapereg) or by using the reply card in the box.
HP SureStore DAT Installing an “e” Model Drive (external) Limited Warranty Statement for USA, Canada, Australia and New Zealand HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
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HP SureStore DAT Installing an “e” Model Drive (external) DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Installing an “eU” Model Drive (external for Unix) HP SureStore models covered: • Tape 5000eU • DAT8eU • DAT24eU The DAT40e does not have a separate Unix model; the same drive is used for both non-Unix and Unix systems. Refer to Chapter 1 for installation instructions.
If anything is damaged or missing, contact the delivery company or your supplier. * Hewlett-Packard supplies the correct SCSI cable for your tape drive and the correct power cable for each country. Your cables may differ from these illustrations.
HP SureStore DAT Installing an “eU” Model Drive (external for Unix) Before You Start: Check System Prerequisites To install and use your new tape drive, you will need the following: • SCSI host adapter • SCSI cable • Backup software that supports the tape drive SCSI Host Adapter You need a properly installed and configured SCSI host adapter or a built- in SCSI controller on your computer’s motherboard (SCSI-2 or SCSI-3...
HP SureStore DAT Installing an “eU” Model Drive (external for Unix) Step 1: Check the Drive’s SCSI ID Note Your HP SureStore DAT drive is shipped with a default SCSI ID of 3, but it can be assigned any unused ID between 1 and 6. 1 Check your current SCSI configuration and determine if you need to change the SCSI ID from the default of 3.
HP SureStore DAT Installing an “eU” Model Drive (external for Unix) Step 2: Set the Configuration Switches 1 Check the “UNIX Configuration Instructions” in the electronic User’s Guide on the HP SureStore Tape CD-ROM for specific advice for your operating system. See page 2-10 for more information about using the HP SureStore Tape CD-ROM.
HP SureStore DAT Installing an “eU” Model Drive (external for Unix) Step 3: Connect the SCSI Cable Caution To avoid damaging the computer or tape drive, ensure that both are powered off while you attach the SCSI cable. 1 Perform a normal system shutdown and turn off the computer and any connected peripherals.
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HP SureStore DAT Installing an “eU” Model Drive (external for Unix) 3 Attach the other end of the SCSI cable to one of the SCSI connectors on the rear panel of the tape drive. (See figure 2.3.) Snap both of the retaining clips over the connector to secure it firmly in place.
HP SureStore DAT Installing an “eU” Model Drive (external for Unix) Step 4: Connect the Power Cable An external HP SureStore DAT drive will operate using any voltage in the range 100–240 volts (50-60 Hz). No adjustment is needed. To connect your drive to the power supply, proceed as follows: 1 Push the DIN plug on the power supply’s cable securely into the socket on the rear panel of the drive, as shown in figure 2.4.
HP SureStore DAT Installing an “eU” Model Drive (external for Unix) On Completion Once you have completed the installation: • Make sure you have the correct media. • Power on and check that your new drive is operational. • Insert the HP SureStore Tape CD-ROM. It contains drivers, backup software, utilities and user information.
HP SureStore DAT Installing an “eU” Model Drive (external for Unix) 2 Verify that the tape drive installation was successful. For UNIX systems, the configuration instructions in the electronic User’s Guide on the HP SureStore Tape CD-ROM include a verification procedure.
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HP SureStore DAT Installing an “eU” Model Drive (external for Unix) 3 Select the appropriate link from the Welcome page. You will find backup software and drivers under the “Software” topic, and electronic User’s Guides, frequently asked questions and ordering information under the “User Documentation”...
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HP SureStore DAT Installing an “eU” Model Drive (external for Unix) User Documentation For more information about using your DAT drive, refer to the “User Documentation” topic on the HP SureStore Tape CD-ROM. This provides links to frequently asked questions about drivers and operating systems, and, from the “DAT Drive Documentation”...
HP SureStore DAT Installing an “eU” Model Drive (external for Unix) Media and Orderable Accessories Guide This guide contains: • Recommended media for your tape drive • Details about orderable accessories Register Your Tape Drive You must register with HP to ensure that you benefit from the full 3-year Express Exchange warranty period.
HP SureStore DAT Installing an “eU” Model Drive (external for Unix) Limited Warranty Statement for USA, Canada, Australia and New Zealand HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
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HP SureStore DAT Installing an “eU” Model Drive (external for Unix) limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
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HP SureStore DAT Installing an “eU” Model Drive (external for Unix) 2-16...
HP SureStore DAT Installation Troubleshooting Save Yourself a Call The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host computer and its connections, or with the way the system is being operated. If none of the following advice helps you to solve the problem, call for service.
HP SureStore DAT Installation Troubleshooting Problems with Your Tape Drive Problem Possible Cause Potential Solution The tape drive does not The power cable may not be Make sure that the power cable is power up. connected to the tape drive firmly connected.
HP SureStore DAT Installation Troubleshooting Other Sources of Information If you experience problems using your tape drive after installation, use HP Tape Tools to help you diagnose the problem. You will also find troubleshooting information on the HP SureStore Tape CD-ROM and the HP web site.
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Index computer head cleaning See electronic does not boot up User’s Guide accessories, ordering See hangs host adapter See SCSI controller electronic User’s Guide contacting HP See electronic HP part numbers See electronic applications, backup 1-13 User’s Guide User’s Guide 2-11 contents of box HP SureStore Tape CD-ROM...
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ordering parts and accessories SCSI cables TapeAssure See electronic User’s connecting checking configuration 1-8, 2-6 Guide required for drive purpose 1-12 SCSI controller verifying installation 1-12 parts included problems with technical support See electronic e models required for installation User’s Guide eU models SCSI ID telephone numbers See electronic...
• according to ISO 7779: EN 27779 (type test)] conform to the following product specifications General Approval Safety: IEC 950:1991+A1,A2 NS/G/1234/J/100003 EN 60950 (1992)+A1,A2 This Hewlett-Packard tape drive meets the General EMC: CISPR 22:1993/EN 55022 (1994): Class B Approval NS/G/1234/J/100003 requirements. EN50082-1:1992 IEC 801-2:1991/prEN 55024-2 (1992): Canada...
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Japan Korea U.S.A. Note that if you change or modify the equipment in a way that is not expressly approved by Hewlett- Packard, any assurances of safety or performance Radio Frequency Interference Statement can no longer be held to apply, and could result in (Federal Communications Commission) violation of Part 15 of the FCC Rules.
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HP SureStore DAT Installation Guide (External UNIX Drives) Installation Overview—External (UNIX) Drives For further details, see: Before you start: page 2-2 Check the packing list inside this guide. Check system prerequisites. (DAT40 installation is identical on both Windows and UNIX systems. See the front of this guide for summary details and Chapter 1 for detailed instructions.) Step 1: Check the Drive’s SCSI ID...
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