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HP Surestore 5200ex - Optical Disk Drives User Manual

Hp surestore optical disk drive user's guide - c1114-90015.
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HP SureStore
5200ex
User's Guide
Edition 1
HP Part No. C1114-90015
Printed in: Greeley, CO USA
© Copyright February 1998

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   Summary of Contents for HP Surestore 5200ex - Optical Disk Drives

  • Page 1: Optical Disk Drive

    HP SureStore 5200ex Optical Disk Drive User’s Guide Edition 1 HP Part No. C1114-90015 Printed in: Greeley, CO USA © Copyright February 1998...

  • Page 2

    Hewlett-Packard Company. The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this printed material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Typographical Conventions

    Typographical Conventions The following typographical conventions are used in this manual: Emphasis: Denotes important information. : Keys on the library. Keycap Computer Output: Information displayed in the display window and screen menu items that you can select. WARNING Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed.

  • Page 4: In This Manual

    In This Manual This user’s guide includes: Chapter 1 set-up information for the HP SureStore Optical 5200ex optical disk drive Chapter 2 information about choosing and using optical disks Chapter 3 front panel control description, operating instructions, and troubleshooting information Appendix A supplies and customer support Appendix B...

  • Page 5: Table Of Contents

    Contents 1. Setting up the Disk Drive Setting up the Disk Drive..........1-2 Preparing the Environment .

  • Page 6: Table Of Contents

    Hewlett-Packard Service Centers ........A-16...

  • Page 7: Table Of Contents

    Contents Hewlett-Packard Service in the US ....... . .A-16 Hewlett-Packard Service Worldwide ....... .A-16 B.

  • Page 8

    Contents English Translation of Finland Regulatory Information ....C-8 Japanese VCCI Statement ......... . . C-9 Glossary Index viii...

  • Page 9

    Figures Figure 1-1 . Rear Panel Features ........1-4 Figure 2-1 .

  • Page 10

    Figures...

  • Page 11

    Setting up the Disk Drive...

  • Page 12: Setting Up The Disk Drive

    Setting up the Disk Drive Setting up the Disk Drive Setting up the Disk Drive This chapter discusses the environment, hardware and procedures that are necessary to connect a 5200ex optical disk drive to the host computer: • preparing the environment •...

  • Page 13: Preparing The Environment, Clearance Requirements, Location Requirements

    Setting up the Disk Drive Preparing the Environment Preparing the Environment The following environmental factors will help ensure top performance of your optical disk drive. Clearance Requirements A minimum of 70-80 mm (3 in) is required behind the rear panel and in front of the disk drive for air circulation.

  • Page 14: Rear Panel Features, Figure 1-1 . Rear Panel Features

    Setting up the Disk Drive Rear Panel Features Rear Panel Features Identify the following rear panel features before you connect the optical disk drive to the host system. Figure 1-1 Rear Panel Features Chapter 1...

  • Page 15

    Setting up the Disk Drive Rear Panel Features The following numbers correspond to the numbers in the drawing on the previous page. SCSI ID switch Used to set the SCSI ID. Refer to “Setting the SCSI ID” in this section. Operation mode switch Used to choose the operating mode and set your preference for write verify.

  • Page 16: Connecting The Drive To Your Host Computer, Setting The Operating Mode And Write Verify

    Setting up the Disk Drive Connecting the Drive to Your Host Computer Connecting the Drive to Your Host Computer The disk drive is a “narrow,” single-ended SCSI-2 device. This means that the drive connects to a 50-line single-ended-type SCSI bus using 50-pin high-density connectors.

  • Page 17: Setting The Scsi Id

    This third pass verifies that all data is written correctly to the sector. To add to the reliability of your data, Hewlett-Packard recommends that you maintain the default ON setting for write verify. Note that when write verify is ON, write operations take more time.

  • Page 18: Cabling And Termination

    Setting up the Disk Drive Connecting the Drive to Your Host Computer 3. Locate the SCSI ID switch on the rear panel of the disk drive (see “1” on Figure 1-1. 4. Set the SCSI ID by pushing the button at the top or bottom of the window (as explained below) with a small screwdriver or the point of a pen: •...

  • Page 19

    Setting up the Disk Drive Connecting the Drive to Your Host Computer NOTE A few platforms provide native support for this drive. A current list of platforms supporting this drive and platform-specific instructions for connecting the drive to the host computer system are in: www.hp.com/isgsupport/optical/index.html.

  • Page 20: Configuring To An Hp-ux 10.2 / 11.0 Host, Obtaining Hp-ux Patches

    2. Download the required patch IDs from the following URL: http://us-support.external.hp.com EUROPE http://europe-support.external.hp.com If you do not have access to the World Wide Web, do the following steps: 1. To obtain the current list of patches needed for Hewlett-Packard optical products, send email to: ssdg_tech_sup@hpgrla.gr.hp.com Subject: (none) Text: (none) 2.

  • Page 21: Configuring The Drive In A 10.2 / 11.0 System

    Setting up the Disk Drive Configuring to an HP-UX 10.2 / 11.0 Host Configuring the Drive in a 10.2 / 11.0 System Use the System Administration Manager (SAM) to configure the 5200ex to an HP-UX 10.0 host system: 1. Log into your host system as superuser, then type sam. 2.

  • Page 22

    Setting up the Disk Drive Configuring to an HP-UX 10.2 / 11.0 Host 1-12 Chapter 1...

  • Page 23

    Using Optical Disks...

  • Page 24: Overview Of This Chapter, Using Optical Disks

    NOTE A list of Hewlett-Packard optical media cartridges is in Table A-1 of Appendix A. If you are not using HP media, please refer to the list of HP-qualified manufacturers on the website: www.hp.com/isgsupport/optical/index.html...

  • Page 25: Choosing An Optical Disk Type

    Using Optical Disks Choosing an Optical Disk Type Choosing an Optical Disk Type Two disk types can be used in this drive: rewritable disks and write-once disks. To choose which type of disks to use, consider these points: • Rewritable optical disks--data can be repeatedly written and erased. •...

  • Page 26: Labeling An Optical Disk Cartridge

    Using Optical Disks Labeling an Optical Disk Cartridge Labeling an Optical Disk Cartridge Make it a practice to label your optical disk cartridges. You are provided adhesive labels with each disk for this purpose. Here are some suggestions for labeling: •...

  • Page 27: Write-protecting An Optical Disk, Figure 2-2 . Write-protect Button Location

    Using Optical Disks Write-Protecting an Optical Disk Write-Protecting an Optical Disk Each side of an optical disk can be write-protected by sliding the write-protect button in the direction of the arrow on the cartridge (see Figure 2-2). With rewritable optical disks, write-protecting the disk prevents overwriting existing files and prevents any additional file being written to the disk.

  • Page 28: Caring For Optical Disks, Cleaning Disks

    Using Optical Disks Caring for Optical Disks Caring for Optical Disks Follow these guidelines to ensure that your optical disks remain in good condition: • Do not expose disks to extreme magnetic fields. • Do not expose disks to dust particles. •...

  • Page 29

    Operating the Disk Drive...

  • Page 30: Operating The Disk Drive, Figure 3-1 . Front Panel Features

    Operating the Disk Drive Operating the Disk Drive Operating the Disk Drive This chapter explains the features used to operate the disk drive. Figure 3-1 Front Panel Features Chapter 3...

  • Page 31: Identifying Front Panel Features

    Operating the Disk Drive Identifying Front Panel Features Identifying Front Panel Features The following list of features corresponds to the numbers in Figure 3-1: Disk slot The opening for inserting/retrieving optical disks Activity indicator Lit when the drive is accessed and while the drive is loading or ejecting a disk.

  • Page 32: Loading A Disk Into The Drive, Ejecting A Disk Using The Disk Eject Button

    NOTE Use only the highest quality media in this drive. A list of guaranteed Hewlett-Packard media is in Table A-1 in Appendix A.Optical cartridges use both opto-magnetic media and mechanical components. A failure of the mechanical components of a cartridge could damage an optical drive and void the warranty.

  • Page 33: Troubleshooting

    Operating the Disk Drive Troubleshooting Troubleshooting Problem What to Do Drive will not power on • Check that the power indicator light on the drive front panel is ON (“3” on Figure 3-1). If light is not ON, make sure the power switch on the rear panel is ON.

  • Page 34

    Operating the Disk Drive Troubleshooting Problem What to Do Host computer system does not recognize the drive • Ensure the disk is connected and ON. (The disk must be ON when booting the host computer for the disk to be recognized.

  • Page 35

    Operating the Disk Drive Troubleshooting Problem What to Do Other SCSI devices no longer work when this disk is installed • There is probably a conflict in SCSI IDs. Check ID assignment • Refer to the instructions for your host adapter and review installation of devices on the bus.

  • Page 36

    Operating the Disk Drive Troubleshooting Problem What to Do Unable to read from a disk (continued) • Can you read from another disk? • If in Windows 3.x, does your application support 1,024 bytes per sector media? • If in Windows 95 or NT and using 1,024 bytes per sector disks, boot your system with this density disk in the drive.

  • Page 37

    Operating the Disk Drive Troubleshooting Problem What to Do Unable to write to a disk • Check power and connections. See “Drive won’t power on” discussed previously in this table. • Does the host computer recognize the drive on the bus? See “Host system does not recognize the drive”...

  • Page 38

    Operating the Disk Drive Troubleshooting Problem What to Do Unable to write to a disk (continued) • Eject the disk and check that the disk is a rewritable disk and that the write-protect tab is in the “write” position. • Try writing to another, similar disk.

  • Page 39

    Get a cable with the correct connector types. See table A-1 in Appendix A for cables offered by Hewlett-Packard. If the suggestions in the troubleshooting table do not solve the problem, try accessing the HP web site at www.hp.com/isgsupport/optical/index.html for the latest information and frequently asked questions.

  • Page 40

    Operating the Disk Drive Troubleshooting 3-12 Chapter 3...

  • Page 41

    Supplies and Customer Support...

  • Page 42: Supplies And Customer Support, Supplies And Accessories

    Call 1-800-752-0900 for the location of your nearest authorized Hewlett-Packard dealer. To contact a Hewlett-Packard sales representative, see Table A-2 for a list of addresses and phone numbers of HP sales offices. To phone HP Direct call 1-800-538-8787; or write to HP Direct at the following...

  • Page 43

    Supplies and Customer Support Supplies and Customer Support Item HP Part Number Write-once optical disk (2,048 bytes/sector, 5.2 C6298J Gbytes, 8-pack) Rewritable optical disk (1,024 bytes/sector, 4.7 88143J Gbytes, single disk) Rewritable optical disk (1,024 bytes/sector, 4.7 C2589J Gbytes, 8-pack) Write-once optical disk (1,024 bytes/sector, 4.7 88145J Gbytes, single disk)

  • Page 44

    Supplies and Customer Support Supplies and Customer Support Item HP Part Number SCSI Cables 50-Pin Low-Density to 50-Pin High Density, male-to-male 1.0 m (3.3 ft.) bail to thumb screw K2296 1.5 m (4.9 ft.) bail to thumb screw K2297 0.9 m (2.9 ft.) thumb screw to thumb screw K2294 1.5 m (4.9 ft.) thumb screw to thumb screw K2295...

  • Page 45: Hewlett-packard Customer Support, Faxback Services

    Supplies and Customer Support Hewlett-Packard Customer Support Hewlett-Packard Customer Support If your drive fails during the warranty period, and the suggestions in this user’s guide and accompanying documentation do not solve your problem: • Consult the Quick FAX or HP FIRST (FAX information Retrieval Support Technology) facsimile assistance services.The phone numbers are under...

  • Page 46

    Supplies and Customer Support Hewlett-Packard Customer Support Simply dial the FAX number from a touch tone telephone or Group 3 facsimile machine and follow the voice prompts that guide you to select an index of available support an product documents.

  • Page 47: Electronic Support Services, On-line Service Providers

    For 24-hour access to information over your modem, refer to the following listings. On-line Service Providers Technical information is available on CompuServe and America Online. (Compuserve and America Online are not operated by Hewlett-Packard.) CompuServe HP systems Forum, Go HPSYS...

  • Page 48: Accesshp And Support On The World Wide Web, Telephone Support During Warranty

    Supplies and Customer Support Hewlett-Packard Customer Support AccessHP and Support on the World Wide Web Product and support information is available on the Hewlett-Packard web site: Product information - www.hp.com Support - www.hp.com/isgsupport/optical/index.html Telephone Support During Warranty To speak with someone for technical assistance within the hardware warranty of your product, call a support representative at the location appropriate to your location as listed below.

  • Page 49: English Language Support From Other European Countries:, Asia-pacific - Hp Customer Support Center

    Supplies and Customer Support Hewlett-Packard Customer Support France 04 50 43 9853 Switzerland 0848 80 11 11 Ireland 01 622 5525 United 0171 512 5202 Kingdom Italy 02 26410350 English language support from other European countries: +44 171 512 5202...

  • Page 50: Telephone Support After Warranty, North And South America And Canada, Europe, Elsewhere In The World

    Supplies and Customer Support Hewlett-Packard Customer Support Telephone Support After Warranty NOTE Before calling, please record the following information and have it ready when you contact your service representative: - model number of the drive - serial number of the drive...

  • Page 51: Hp Reseller Locator Numbers

    Supplies and Customer Support Hewlett-Packard Customer Support HP Reseller Locator Numbers (800) 752-0900 Canada (800) 387-3867 Mexico and South America (305) 267-4220 Appendix A A-11...

  • Page 52: Warranty

    Supplies and Customer Support Warranty Warranty HP PRODUCT DURATION OF WARRANTY C1114J One Year 1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.

  • Page 53: Obtaining Service, Service After The Warranty Period Expires, Repacking Guidelines For Returning Your Optical Drive

    Except for products returned to the customer from another country, Hewlett-Packard will pay for return shipment to the customer. Before you send your optical drive to a Hewlett-Packard Dealer Repair Center or a designated Hewlett-Packard Field Repair Center, insure the optical drive and follow the re-packing guidelines below.

  • Page 54: Service Information Form

    Supplies and Customer Support Warranty 3. Enclose the completed Service Information Form (included in this section). Service Information Form Make a photocopy of this form, complete it, and ship it with your equipment. Service cannot begin until we have this information. Be sure you have followed the repacking guidelines listed earlier in this section of the manual.

  • Page 55

    Supplies and Customer Support Warranty Maintenance Contract: number __________________________________ _____ VISA______ MASTER CARD _____AMERICAN EXPRESS Credit Card Number_______________________________________________ Expiration Date___________________________________________________ Signature ____________________________________ Date _____________ Purchase order number:___________________ Billing Address: ________________________________________________________________ ________________________________________________________________ Authorized Signature: ___________________________________________ Phone __________________________ What needs to be done? Describe the conditions at the time of failure.

  • Page 56: Hewlett-packard Service Centers, Hewlett-packard Service In The Us, Hewlett-packard Service Worldwide

    Hewlett-Packard Service Worldwide Hewlett-Packard products are sold and supported worldwide through Hewlett-Packard Sales and Service Offices and through dealers. There are more than 240 Hewlett-Packard Sales and Service Offices worldwide. For information about where to have your optical drive serviced, call one of the following European Customer Support Center numbers first.

  • Page 57

    Operating This Drive on a SCSI Bus...

  • Page 58: A Brief Overview Of Scsi, General, The Scsi Bus, Initiators And Targets

    Operating This Drive on a SCSI Bus A Brief Overview of SCSI A Brief Overview of SCSI General The Small Computer System Interface (SCSI), is a contention-based bus that accommodates different speed devices without impacting the devices with faster transfer speeds. This specification was defined by the American National Standards Institute (ANSI) in 1986.

  • Page 59: Lun Addressing, Transfer Rates On The Bus

    Operating This Drive on a SCSI Bus A Brief Overview of SCSI an ID greater than 7, would always assume it won the contention and would attempt to talk, perhaps at the same time as a device with an ID above 7 that was contending for the bus.

  • Page 60: Termination, Single-ended And Differential Interfaces

    Operating This Drive on a SCSI Bus A Brief Overview of SCSI Termination To keep signals on the SCSI bus from being reflected, “terminators” must be placed at each end of the physical bus. These terminators may be either active or passive. Passive termination is a resistor network.

  • Page 61: Connectors

    Operating This Drive on a SCSI Bus A Brief Overview of SCSI The differential bus uses two lines for each signal and measures the voltage difference between the two signals. Differential retains more signal quality than single-ended and is not as sensitive to noise, allowing for a longer cable length. The maximum allowable length of a differential bus is 25 meters (82 feet) for all types buses (narrow, wide, fast, Fast-20).

  • Page 62: The Scsi Bus And This Drive, Mixing Wide And Narrow Devices

    Operating This Drive on a SCSI Bus The SCSI Bus and This Drive The SCSI Bus and This Drive This drive is a “fast and narrow” SCSI device that uses a single-ended SCSI bus. When deciding on whether to have multiple devices on the same SCSI bus, you should consider the following: •...

  • Page 63: Cable Lengths

    Operating This Drive on a SCSI Bus The SCSI Bus and This Drive Because a narrow device only has a 50-pin connector, it will not transmit the eight extra bits of data needed for the wide device on the end of the bus. Using only 50 lines also prevents the narrow device from passing along the IDs of devices at 8 or above.

  • Page 64: General, Termination

    Operating This Drive on a SCSI Bus The SCSI Bus and This Drive Termination • Refer to the documentation that comes with your particular adapter to see how to apply termination. • Use active terminators on the single-ended bus to reduce noise sensitivity. •...

  • Page 65

    Safety and Regulatory Information...

  • Page 66: Chapter Overview

    Safety and Regulatory Information Chapter Overview Chapter Overview This section contains important safety and regulatory information for the United States, Finland, Sweden, Germany, United Kingdom, European Union, and Japan. Appendix C...

  • Page 67: Cdrh Regulations (usa Only)

    Safety and Regulatory Information CDRH Regulations (USA Only) CDRH Regulations (USA Only) The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.

  • Page 68: United Kingdom Telecommunications Act 1984

    Safety and Regulatory Information United Kingdom Telecommunications Act 1984 United Kingdom Telecommunications Act 1984 The HP SureStore Optical 5200ex jukeboxes are approved under Approval Number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Appendix C...

  • Page 69: Ec Declaration Of Conformity

    Safety and Regulatory Information EC Declaration of Conformity EC Declaration of Conformity Appendix C...

  • Page 70: Herstellerbescheinigung, English Translation Of German Sound Emission Directive

    Safety and Regulatory Information Herstellerbescheinigung Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlärn information sverordnung vom 18 Januar 1991. Schalldruckpegel Lp < 70 dB(A) • am arbeitsplatz • normaler betrieb • nach ISO 7779:1988/EN 27779:1991 (Typprüfung) English Translation of German Sound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive, from 18 January 1991.

  • Page 71: Turvallisuusyhteenveto, Laserturvallisuus, Huolto

    Safety and Regulatory Information Turvallisuusyhteenveto Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP SureStore Optical 5200ex optiset levymuistiasemat ovat käyttäjän kannalta turvallisia luokan 1 laserlaitteita. Normaalissa käytössä levymuistiaseman kotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825 mukaisesti. VAROITUS ! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle lasersäteilylle.

  • Page 72: English Translation Of Finland Regulatory Information

    Safety and Regulatory Information English Translation of Finland Regulatory Information English Translation of Finland Regulatory Information LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT (The same in Swedish.) HP SureStore Optical 5200ex jukeboxes are for user safe class 1 laser products. In normal use the enclosure of the optical drives prevents the laser beam from escaping outside of the product.

  • Page 73: Japanese Vcci Statement

    Safety and Regulatory Information Japanese VCCI Statement Japanese VCCI Statement This equipment is in the Class B category information technology equipment based on the rules of Voluntary Control Council for Interference by Information Technology Equipment (VCCI). Although aimed for residential area operation, radio interference may be caused when used near a radio or TV receiver.

  • Page 74

    Safety and Regulatory Information Japanese VCCI Statement C-10 Appendix C...

  • Page 75

    Glossary automatically determines whether to operate in rewritable or write-once mode. cartridge A plastic enclosure that contains an optical disk. The cartridge optical disk A term synonymous with is labeled "A" or "B" to denote separate the 5.25-inch magneto-optical disk. sides of the optical disk.

  • Page 76

    Glossary write protect A feature that prevents data from being written to a disk. A write protect tab is located on both sides of the optical disk cartridge to enable write-protection on one or both surfaces of the disk. Glossary-2 Glossary...

  • Page 77

    Index activity indicator 3-3 eject button 3-3 SCSI bus addresses eject tool opening 3-3 disconnecting power 1-7 HP Direct, supplies A-2 electronic mail addresses supplies A-2 HP-UX patches required 1-10 ordering information A-2 environmental requirements 1-3 switch clearance 1-3 on/off 1-5 cable location 1-3 operation mode 1-5...

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