Troubleshooting; Storage Systems Not Found; Configuring Remote Support For Hp Lefthand Storage - HP StoreVirtual 4000 User Manual

If you use the given defaults, the resulting names look like those in
the volume name carries into all the snapshot elements, including SmartClone volumes, which are
created from a snapshot.
Table 2 Example of how default names work
Element
SmartClone Volumes
Snapshots
Remote Snapshots
Schedules to Snapshot a Volume
Schedules to Remote Snapshot a
Volume
If you delete all the default names from the Preferences Naming window, the only automatically
generated naming elements that remain will incrementally number a series of snapshots or
SmartClone volumes.

Troubleshooting

Storage systems not found

If the network has a lot of traffic, or if a storage system is busy reading or writing data, it may not
be found when a search is performed. Try the following steps to find the storage system.
1. If the storage system you are looking for does not appear in the navigation window, search
again using the Find menu.
2. If you have searched using Auto Discover by Broadcast, try adding individual IP addresses
and clicking Find.
3. If you have searched by individual IP addresses, try searching by Auto Discover by Broadcast
instead.
4. If searching again does not work, try the following:
Check the physical connection of the storage system.
Wait a few minutes and try the search again. If activity to the storage system was frequent,
the storage system might not have responded to the search.
Other problems can prevent the CMC from finding a storage system:
Extremely high network traffic to and from the storage system.
The IP address could have changed if the storage system is configured to use DHCP (not
recommended).
The storage system may have been rebooted and is not yet online.
Power could have failed to a network switch to which the storage system is connected.
The CMC might be running on a system that is on a different physical network than the storage
system. Poor network routing performance at the site may severely affect performance of the
CMC.

Configuring remote support for HP LeftHand Storage

If you are using HP remote support,
Default name
VOL_
_SS_
_RS_
_Sch_SS_
_Sch_RS_
Table 3 (page 20) lists the required configuration tasks.
Table 2 (page
Example
VOL_VOL_ExchLogs_SS_3_1
VOL_ExchLogs_SS_1
VOL_RemoteBackup_RS_1
VOL_ExchLogs_Sch_SS_2.1
VOL_ExchLogs_Sch_RS_2_Pri.1,
VOL_RemoteBackup_Sch_RS_1_Rmt.1
19). Notice that
Troubleshooting 19