HP StorageWorks X5000 Release Note page 10

Workaround
Issue:
The MPIO drivers on the standard and enterprise systems are not current
Description
Workaround
Issue:
An exception message occurs when the R2 upgrade DVD is run on a system that has already
been upgraded
Description
Workaround
Issue:
Removable Storage Manager (RSM) installation prompts for a missing Rsconn.dll file
Description
Workaround
Issue:
Wmiprvse.exe error during R2 upgrade
Description
Workaround
Issue:
The R2 upgrade from Workgroup to Standard edition may fail to continue
Description
10
R2 upgrade
Go to http://h18004.www1.hp.com/products/servers/management/hpid/
index.html and download the latest version of the HP Insight Diagnostics.
On standard and enterprise systems, the MPIO drivers located in the
c:\hpnas\components\sanconnect folder are not up-to-date.
Go to http://h18006.www1.hp.com/products/sanworks/multipathoptions/
index.html and download the latest version of the MPIO drivers for your operating
system.
The R2 upgrade is designed to be installed once. No further upgrade is possible
on a previously upgraded system with the upgrade DVD.
Do not run the R2 upgrade on a system that has been successfully upgraded to R2.
During the installation of the RMS Windows component, the installer prompts for
Rsconn.dll and asks for the Windows Server 2003 Standard or Enterprise CD.
The file is located in the c:\hpnas\win2k3\i386 folder. To locate the file:
1. Click OK. You are prompted for a location.
2.
Click Browse, and then locate the file in the i386 folder.
3.
Click Open. A search dialog box opens
4. Click OK. When the file is located, you will not be prompted again.
The WMI Provider Host program may quit unexpectedly, or you may receive
the following error message after the Windows R2 upgrade is performed:
Wmiprvse.exe encountered a problem and needed to close.
With this failure, an error event ID 1000 is applied to the application log with the
following details:
Source: Application error
Category: (100)
Event ID: 1000
Description: Faulting application wmiprvse.exe,
version 5.2.3790.1830, faulting module ntdll.dll,
version 5.2.3790.1830.
Ignore the message as it does not affect system behavior.
The Windows Storage Server 2003 R2 upgrade from Workgroup to Standard
edition does not continue if the DON'T ERASE volume has been assigned a
drive letter before starting the upgrade.