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OCCURRENCE
POSSIBLE
CAUSE/SOLUTION
Drip bowls turning
Bottom surface of cookware
extends beyond surface elements and touches cooktop surface. This can
color or distorted
out
cause high enough temperatures to discolor the drip bowls. DO NOT use cookware of this type. Pan sizes
of shape,
should be matched to the size of the element. Replacement drip bowls may be purchased from Sears Parts
& Repair.
Surface elements not seated properly in terminal.Turn
control to OFR Be sure surface element is COOL. Lift
out surface element. Position element properly, following instructions
under General Care & Cleaning.
Scratches
or
Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure
abrasions
on cooktop
cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking
surface,
and will become less visible with time.
Cleaning materials not recommended for ceramic-glass
cooktop have been used. See "Ceramic
Glass
Cooktop
Cleaning
& Maintenance"
section under General Care & Cleaning.
Cookware with rough bottom has been used. Use smooth, fiat-bottomed cookware.
Metalmarks.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface.
Use a ceramic-glass
cooktop cleaning cream to remove the marks. See "Ceramic
Glass Cooktop
Cleaning
& Maintenance"
section under General Care & Cleaning.
Brown streaks or
Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See "Ceramic
Glass
specks.
Cooktop
Cleaning
& Maintenance"
section under General Care & Cleaning.
Areas of discoloration
Mineral deposits from water and food. Remove using a ceramic glass cooktop cleaning cream. Use
with metallic sheen,
cookware with clean, dry bottoms.
Oven light does not
Burned-out or loose bulb. Follow the instructions under Changing
Oven Light to replace or tighten the
work.
bulb.
Fan noise during
A cooling fan may automatically turn on and off to cool internal parts. This is normal, and the fan may
cooking
operation,
continue to run even after oven has been turned OFF, but may also stop immediately and then turn ON
after a while.
Oven smokes
Oven door is closed. Door should be open during broiling.
excessively
during
Meat too close to the broiler unit. Reposition the rack to provide more clearance between the meat and
broiling,
the broiler. Preheat broil element for quick searing operation.
Meat not properly prepared. Remove excess fat from meat. Slash remaining fatty edges to prevent
curling, but do not cut into the lean.
Grid on broiler pan wrong-side up. Grease does not drain into broiler pan. Always place the grid on the
broiler pan with the ribs up and the slots down to allow grease to drip into the pan.
Broiler pan used without grid or grid cover with foil. DO NOT use the broiler pan without the grid or cover
the grid with foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular cleaning is necessary when
broiling frequently. Old grease or food spatters cause excessive smoking.
Poor baking results
Many factors affect baking results. See Baking for hints, causes and corrections. See Adjusting
Oven
Temperature.
Self-cleaning
cycle
Make sure the oven door is closed.
does not work.
Controls not set properly. Follow instructions.
Self-cleaning
cycle was interrupted. Follow steps under <<Stopping or Interrupting a Self-Cleaning Cycle_
in the Use & care Guide.
Soil not completely
Failure to hand clean oven frame and door liner outside the oven door gasket before starting the self-
removed
after self-
clean cycle. Hand clean burned on residue with a stiff nylon brush and water or a nylon scrubber. Do not
cleaning cycle is
clean the oven door gasket or it will be damaged.
completed.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Flames inside oven or
Excessive spillovers in oven. This is normal, especially for high oven temperatures,
pie spillovers or for
smoke from vent.
large amounts of grease on bottom of oven. Wipe up excessive spillovers.
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