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Before you call
Solutions
to Common
Problems
Before you carl for service, review this list. It may save you time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
POSSIBLE
CAUSE/SOLUTION
Oven Control Beeps
Electronic control has detected a fault condition. Press STOP to clear the display and stop the beeping.
and Displays any F code
Reprogram the oven. If a fault reoccurs, record the fault number. Press STOP and call Sears or another
error (example F11).
qualified servicer.
d=O is displayed.
The door was left open and controls set for self-cleaning cycle. Simply close the door.
Range not level.
Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range
Bad cooking
results,
until the rack is level. Contact installing agent if rack and cabinet cutout flooring are not level.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are square and
level. Contact cabinet maker to correct problem.
Adjust
leveling
legs at
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
base of range until the
Contact builder or installer to make appliance accessible.
rack is level.
Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.
Entire oven does not
When the oven is first plugged in, or when the power supply to the oven has been interrupted, the display
operate,
will flash. The oven cannot be programmed until the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact Sears or another
qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under Setting Oven Controls
to set the controls.
House fuse has blown or circuit breaker has tripped immediately following installation. House fuse may
not be fully engaged. Check fuse and screw or engage circuit breaker securely.
Surface element
does
No power to the appliance. Check steps under "Entire range or oven does not operate" in this Before You
not heat.
Call checklist.
Too low heat setting. Turn control to a slightly higher setting until element comes on.
Incorrect control is on. Be sure to use correct control for the element to be used.
Surface element
too
Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings are an
hot or not hot enough,
indicator of relative heat settings and will vary slightly.
Voltage is incorrect. Be sure appliance is properly connected to the power source specified in the installation
instructions. If you are not sure about this requirement call 1=800=4=MY=HOME®for service (See back cover).
Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom, evenly
balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because light-
weight pans heat unevenly, foods may burn easily.
Surface element
turns
This is normal. The element temperature rises gradually and evenly. As the temperature rises, the ele-
off by itself,
ment will glow red. To maintain the selected setting, the element will cycle ON and OFR The heating ele-
ment retains enough heat to provide a uniform and consistent heat during the OFF cycle.
Food not heating
Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom, evenly
evenly,
balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because light-
weight pans heat unevenly, foods may burn easily.
Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
Drip bowls are pitting
Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion. Remove and wash
or rusting,
drip bowls as soon as possible after a spillover.
Normal environment. Houses along sea coast are exposed to salt air. Protect bowls as much as possible
from direct exposure to salt air.
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