Problems And Solutions - Epson GT-12000 User Manual

Option error
This indicates a problem such as a paper jam with an installed
option.
Check any installed options and carefully remove any jammed
paper, if necessary.

Problems and Solutions

The OPERATE light does not come on.
Make sure the power cable is correctly plugged into the
scanner and the power outlet.
The READY light does not come on.
Make sure the scanner is correctly connected to the computer
and that the computer is turned on.
The scanner does not start scanning.
Make sure that you have selected the correct interface port and
settings with your software. Also make sure the interface board
on your computer is properly installed.
If you are using the SCSI interface, confirm that the terminator
and SCSI ID are correctly set up. See page 1-8.
If you have other expansion boards in your computer, make
sure that they are not interfering with the interrupt setting of
the interface board for your scanner. (See your computer
manual.)
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Troubleshooting and Maintenance