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I I I I Check Sheet
Kindly take a copy of the check sheet and fill out the relevant items before contacting us in
order to provide us with details on the systems of the trouble that has occurred with your
projector.
G Images
Inquiry details
❒ The power supply cannot be switched on
❒ Nothing is displayed on the screen
❒ A message is displayed
❒ NO SIGNAL
❒ The image signals are not being input
❒ The projector is not able to receive the
signals
❒ Blue screen (blue back)
❒ Projection pattern
❒ Logo (the message is not displayed)
Computer settings (screen property)
❒ LCD display exists
Resolution
Refresh sheet
❒ Computer
Win • MAC • EWS
Manufacturer's name(
Model
(
Note, desktop, single unit
Panel resolution(
Video board
(
❒ Video equipment
Video, DVD, camera
Manufacturer's name
(
Model(
Time of occurrence ❒ Before use. ❒ Immediately after the start of usage. ❒ During usage. ❒ Other.(
Frequency of occurrence ❒ Always. ❒ Sometimes ( __ times per __ usage). ❒
104 - Check Sheet
The image breaks up or is too small
❒ An area on which nothing is displayed exists
❒ The image is smaller than the screen
❒ The screen is distorted into a trapezoid shape
❒ Certain dots are missing
The image is not clear
❒
The image is blurred or cannot be focused.
❒ Stripes are displayed
❒ Flickering
❒ Certain characters are missing
The color or the image is bad or too dark
❒ Dark
❒ The color is bad or dark (computer)
❒ The color is bad or dark (video)
❒ The color is different on a TV and CRT
Describe the problem
Connector
❒ Is it plugged in firmly?
X
Hz
)
)
X
)
)
)
)
Menu
❒ The menu is displayed
❒ Sleep Mode ON
Setup
❒ Information (computer)
Lamp ON Time
Frequency
H
SYNC polarity
SYNC mode
Input resolution
Refresh sheet
❒ Information (video)
Lamp ON Time
Video signal system
EMP
Serial number
Purchasing time
Indicator
(Describe the color of the indicator lamps and
the status of illumination and blinking)
Operation
Lamp
Temperature
Computer cable
❒ Specially designed
❒ Length
m
Model number(
)
❒ Wiring, additional equipment
Model number(
)
❒ Switching unit
Model number(
)
Always occurs when _______ is performed, etc.
Other.(
H
Hz
H ❒ Positive
❒ Negative
V ❒ Positive
❒ Negative
❒ Separate ❒ Composite
❒ Sync on Green
X
Hz
H
❒ AUTO
❒ NTSC
❒ Others
Year,
month
❒
❒
❒
Connector
❒ Is it plugged in firmly?
❒ Computer
❒ D-Sub15 pin
❒ BNC
❒ DVI-D
❒ Video
❒ Composite
❒ S port
❒ Component
Power cable
❒ Is it plugged in firmly?
❒ Power switch on
)
)
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