Brother MFC-9130CW Network User's Manual page 116

Multi-protocol on-board ethernet multi-function print serever and wireless multi-function print server
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Troubleshooting
The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation. (continued)
Question
Did your previous printing
job fail?
Are you connecting the
Brother machine to the
network using wireless
capabilities?
I have checked and tried all
of above, however the
Brother machine does not
print/scan. Is there anything
else I can do?
Interface Solution
wired/
If the failed printing job is still in the print queue of your computer, delete it.
wireless
Otherwise, try one of the following:
®
(Windows
XP/Windows Vista
Double-click the printer icon in the following folder and then choose Cancel
All Documents in the Printer menu:
®
(Windows
XP/Windows Server
Start and Printers and Faxes.
(Windows Vista
, Control Panel, Hardware and Sound, and then Printers.
®
(Windows
7)
, Devices and Printers, and then Printers and Faxes.
®
(Windows
8)
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings, and then click Control Panel. In the Hardware
and Sound group, click View devices and printers. Right-click your
Brother machine, select See what's printing, and then select your printer
driver.
(Windows Server
Start, Control Panel and Printers.
(Windows Server
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings, and then click Control Panel. In the Hardware
group, click View devices and printers. Right-click your Brother machine,
select See what's printing, and then select your printer driver.
wireless
Print the WLAN report to confirm the state of the wireless connection.
(For how to print, see Printing the WLAN report (For DCP-9020CDW,
MFC-9130CW, MFC-9330CDW and MFC-9340CDW) on page 48.)
If there is an error code on the printed WLAN report: see Quick Setup
Guide: Troubleshooting.
See The Brother machine is not found on the network during MFL-Pro
Suite installation. on page 107.
wired/
Uninstall MFL-Pro Suite and reinstall it.
wireless
®
/ Windows
®
2003)
®
)
®
2008)
®
2012)
®
®
7/Windows Server
2003)
8
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