Error Code Table - Brother HE-800A Instruction Manual

14. ERROR CODE TABLE

１４. ERROR CODE TABLE
Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall outlet
before opening the face plate of the control box. Touching areas where high voltages are present can result in
severe injury.
If a malfunction should occur with the sewing machine, a buzzer will sound and an error code will appear in the display
window. Follow the remedy procedure to eliminate the cause of the problem.
For errors which do not require the power to be turned off (i.e. errors which can be reset), two short beeps will sound.
For error E-02, three short beeps will sound.
For errors which require the power to be turned off (i.e. errors which cannot be reset), a single long beep will sound.
Code
E-00 STOP switch was pressed.
E-01 Upper thread breakage
E-02 Needle up sensor is OFF.
E-05 Zigzag positioning is not carried out.
E-06 Feed positioning is not carried out.
Work clamp positioning is not carried
E-07
out.
E-08 Cutter home position sensor is off.
85
Cause
DANGER
1. Release the STOP switch.
To restart sewing, press the parameter DOWN key and
then depress the treadle to step 2.
To cancel sewing, press the RESET key.
2. If an error still occurs after 1. is carried out, check that
connector P10 on the main P.C. board is properly
connected.
1. Thread the thread, or check that the thread has been
passed through the thread guide.
To restart sewing, press the parameter DOWN key and
then depress the treadle to step 2.
To cancel sewing, press the RESET key.
2. If an error still occurs after 1. is carried out, check that
connector P10 on the main P.C. board is properly
connected.
1. Turn the pulley by hand to set the needle to its highest
position.
2. Check if the sewing machine operation is sluggish because
of a reason such as thread tangled around the rotary hook.
3. If an error still occurs after 1. and 2. are carried out, check
that connector P3 on the main P.C. board is properly
connected.
1. Turn off the power.
2. Check that connector P11 on the main P.C. board is
properly connected.
3. Check the operation of the zigzag home position sensor
monitor lamp.
1. Turn off the power.
2. Check that connector P11 on the main P.C. board is
properly connected.
3. Check the operation of the feed home position sensor
monitor lamp.
Turn off the power.
<If E-07 occurs other than when machine is moving to the
home position or starting>
1. Check that connector P11 on the main P.C. board is
properly connected.
2. Check the operation of the work clamp home position
sensor monitor lamp.
<If E-07 occurs when machine is starting>
1. Check the upper thread trimming mechanism, particularly
for wear in the opening cam.
2. Apply grease to the inclined face of the opening cam.
1. Turn off the power.
2. Check if the solenoid stopper tightening nut or the cutter
sensor mounting screw is loose and if the cutter solenoid
(shaft, etc.) is damaged.
3. Check that connector P23 on the main P.C. board and
connector P13 on the sub P.C. board are properly
connected.
4. Check the operation of the cutter home position sensor
monitor lamp.
HE-800A
Remedy