Where To Get Help; Speak To A Support Representative - Epson PowerLite 1705c User Manual

Solving Problems
168

Where To Get Help

Epson provides these technical support services:
Internet Support
Visit Epson's support website at epson.com/support and select your
product for solutions to common problems. You can download
utilities and documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.
Visit http://www.presentersonline.com to access tips, templates, and
training for developing successful presentations.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it's free.
This service is available 6
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
U.S.: (562) 276-4394, 6
■
through Friday.
Canada: (905) 709-3839, 6
■
through Friday.
Toll or long distance charges may apply.
Before you call for support, please have the following information
ready:
Product name (PowerLite 1705c or 1715c)
■
■ Product serial number (located on the projector)
Proof of purchase (such as a store receipt) and date of purchase
■
Computer or video configuration
■
■ Description of the problem
to 6 , Pacific Time, Monday through
AM PM
to 6 , Pacific Time, Monday
AM PM
to 6 , Pacific Time, Monday
AM PM