Troubleshooting - Star Micronics LC-6211 User Manual

36

Troubleshooting

Problem
Lines print over each other.
Incorrect number of lines are
printed on the page.
Text and graphics are
malformed.
Print quality is poor.
Printer case is hot.
Possible Cause
Auto line feed with carriage
return is disabled by the EDS
setting.
Jamming paper.
Auto line feed with carriage
return is enabled by the EDS
setting.
The line spacing or leading
selected by your application
program is wrong.
Dot adjustment is not
correct.
The printer is not set up
correctly for the thickness of
paper being used.
The print head is damaged.
The ribbon is worn out or
"used up."
The printer's air vents are
blocked or obstructed.
Recommended Action
Use the EDS Mode to enable
auto line feed with carriage
return. See "Auto LF with
CR" on page 22.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on page 26.
Use the EDS Mode to
disable auto line feed with
carriage return. See "Auto
LF with CR" on page 22.
Choose a different line
spacing or leading setting
from your application.
See "Adjusting the dot
alignment" on page 33.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on page 26.
Return the printer to your
dealer for repair.
Replace the ribbon with a
new one.
Switch off the printer and let
it cool. Check the air vents
on the bottom of the printer
to see if they are blocked.
Remove the obstruction is
possible. If the problem
persists, return the printer to
your dealer for repair.