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The Helpdesk numbers are:
first 12 months
after 12 months
fax number
We encourage you to have all the relevant information on
hand when you ring. The more information you prepare, the
faster we can help solve the problem. This information
includes the User's Guide for your EPSON product, type of
computer, operating system, application programs, and any
other information you feel is required.
For Hong Kong Users
To obtain technical support as well as other after-sales
services, users are welcome to contact EPSON Hong Kong
Limited.
Internet home page
EPSON Hong Kong has established a local home page in
both Chinese and English on the Internet to provide users
with the following information:
Product information
Answers to Frequently Asked Questions (FAQs)
Latest versions of EPSON camera software
Users can access our World Wide Web home page at:
http://www.epson.com.hk.
Contacting Customer Support
(02) 9903 9040
1 902 263 192
(02) 9903 9189
Electronic bulletin board system
An electronic bulletin board system (BBS) is also available to
obtain camera information and the latest versions of camera
software. You can log on to the following number for the
BBS service:
BBS:
Technical Support Hotline
You can also contact our technical staff at the following
telephone and fax numbers:
Phone:
Fax:
For Philippines Users
To obtain technical support as well as other after sales
services, users are welcome to contact the EPSON
Philippines Representative Office at the telephone and fax
numbers below:
Phone:
Fax:
BBS:
(852) 2827-4244
(852) 2585-4399
(852) 2827-4383
(632) 813-6552
(632) 813-6545
(632) 814-0595
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