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Panasonic CF-19CHGACJM - Toughbook 19 Touchscreen PC Version Reference Manual

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Reference Manual
Model No.
We recommend that this Reference Manual be printed.
Descriptions
• For common procedures and screens for Windows 7 and
Windows XP, this Reference Manual uses the procedures
and screens of Windows 7.
• Some menus may differ for Windows XP.
• Windows XP does not require clicking operation to
the notification area.
1
Personal Computer
CF-19 Series
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Summary of Contents for Panasonic CF-19CHGACJM - Toughbook 19 Touchscreen PC Version

  • Page 1 Reference Manual Personal Computer CF-19 Series Model No. We recommend that this Reference Manual be printed. Descriptions • For common procedures and screens for Windows 7 and Windows XP, this Reference Manual uses the procedures and screens of Windows 7. •...
  • Page 2 Introduction This manual explains using the Windows 7 or Windows XP default setting. ® indicates “Genuine Windows 7 Professional” ® ® ® ® indicates “Genuine Microsoft Windows XP Professional” or “Genuine Microsoft Windows XP Tablet PC Edition” ® ® indicates “Genuine Microsoft Windows XP Professional”...
  • Page 3 Introduction In [Change settings for the plan], click [Change advanced power settings]. In [Advanced settings], double-click [USB settings]. Double-click the displayed [USB selective suspend setting]. Change settings of [On battery] and [Plugged in] to [Enabled]. Click [OK] and exit the [Advanced settings] screen. Regarding Windows XP You can select the Classic view of Control Panel or the Classic Start menu.

  • Page 4: Key Combinations

    Key Combinations NOTE Do not repeatedly press the keys in quick succession. Do not use the key combinations together with touch pad (external mouse), touchscreen (only for model with touch- screen), dual touch (only for model with dual touch), tablet buttons, or other key operations. Do not use the key combinations before you log on to Windows.
  • Page 5 Key Combinations Function Pop-up icon Speaker on/off Fn + F4 NOTE Beeps do not sound if you turn off the speaker sound. (MUTE) Volume Fn + F5 (Fn + F5= down / Fn + F6= up) Fn + F6 NOTE When fine-tuning the sound volume, press and hold Fn, and press F5 or F6 intermittently.
  • Page 6 • Pop-up icon on/off Start up the Hotkey Settings. Click (Start) - [All Programs] - [Panasonic] - [Hotkey Settings]. Make the settings. [Use Fn key lock] When using an Fn key combination Press Fn once. (Locked) Press another key. (Lock released) When using successive Fn key combinations Press Fn twice.

  • Page 7: Tablet Buttons

    Tablet Buttons Button Function LCD Brightness : down / : up Input Panel Tablet PC Input Panel on/off Software keyboard on/off ( page This button does not work on the Welcome screen. Enter Works as Enter. Rotation Rotates the display. ( page Do not press the button again until the display rotation is completed.
  • Page 8 (start) - [Control Panel] - [Hardware and Sound] - [Set tablet buttons to perform certain tasks]. Click [start] - [All Programs] - [Panasonic] - [Tablet Buttons Settings]. Click [start] - [Control Panel] - [Printers and Other Hardware] - [Tablet and Pen Settings] - [Tablet Buttons].
  • Page 9 You can disable the Security ( )/Input Panel ( )/Enter ( )/Rotation ( ) buttons. Click [start] - [All Programs] - [Panasonic] - [Tablet Buttons Settings]. Remove the check mark from [Enable Security, Input Panel, Enter, Rotation Button.] Click [OK].
  • Page 10 Touchscreen <Only for model with touchscreen> You can use the touchscreen function to perform the same operation as the touch pad and mouse. Touch the screen surface with the stylus (included). For further information, click (Start) - [Control Panel] - [Hardware and Sound] - [Pen and Touch] - [Flicks] - [Practice using flicks].
  • Page 11 Touchscreen Maintaining the performance of the touchscreen When the touchscreen becomes dirty, wipe it with an approved soft cloth The touchscreen is specially treated to prevent dirt from adhering to the surface, so dirt can be removed easily using a dry cloth (use only the approved soft cloth).
  • Page 12 Touchscreen Check the following to prevent the surface of the touchscreen from being scratched Are you using your finger or a stylus to operate the touchscreen? Is the surface clean? Is the soft cloth clean? Are you using the stylus with the tip extended? Is the tip of the stylus clean? Is your finger clean? Things to keep in mind when using the touchscreen...
  • Page 13 Touchscreen Calibration by an administrator NOTE At first, log on to Windows as an administrator, and perform this calibration. Run [Tablet PC Settings]. Click (Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC Settings]. Click [Calibrate]. Using the stylus, touch each of the “+” target marks one by one. Calibration by a standard user NOTE Perform the following calibration for each user.
  • Page 14 Dual Touch <Only for model with dual touch> You can use the digitizer function to perform the same operation as the touch pad and mouse by touching the screen surface with the digitizer pen (included). And you can use the touchscreen function to perform the same operation as the touch pad and mouse by touching the screen with your finger etc.
  • Page 15 Dual Touch Maintaining the performance of the dual touch When the screen becomes dirty, wipe it with an approved soft cloth The screen is specially treated to prevent dirt from adhering to the surface, so dirt can be removed easily using a dry cloth (use only the approved soft cloth).
  • Page 16 Dual Touch Things to keep in mind when using the dual touch Do not apply excessive force to the screen Do not lift the computer while holding the LCD screen, or allow the screen to be twisted. Do not place any objects on the LCD screen.

  • Page 17: Touchscreen Calibration

    Dual Touch Click [Settings] - [Calibrate]. Using the digitizer pen, touch each of the “+” target marks one by one, and then click [OK]. Perform the calibration for both [Landscape] and [Portrait]. Touchscreen Calibration A standard user needs to perform the calibration as an administrator before performing the calibration for each user. Calibration by an administrator NOTE At first, log on to Windows as an administrator, and perform this calibration.
  • Page 18 Dual Touch Calibration by a standard user NOTE Perform the following calibration for each user. Run [Tablet PC Settings]. Click (Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC Settings]. Click [Calibrate]. Select [Touch input]. Using your finger, touch each of the “+” target marks one by one, and then click [OK]. Perform the calibration for the orientation to be used.
  • Page 19 Return the rotated display to [Landscape] before the touchscreen calibration. Run [Calibration Utility]. Click (Start) - [All Programs] - [Panasonic] - [Calibration Utility]. Select [Touch input]. Using the digitizer pen, touch each of the “+” target marks one by one.
  • Page 20 You can touch the screen keyboard using the stylus (included) to perform the same operation as the internal keyboard. Starting the Software Keyboard Press the Input Panel button (A). Alternatively you can click [start] - [All Programs] - [Panasonic] - [Software Keyboard]. Touch the software keyboard using the stylus. To use shortcut key Example: Ctrl + C Press Ctrl (turns blue) and then press C.
  • Page 21 Software Keyboard Software Keyboard Menu Click (A). Add a check mark to the function you want to use. [Auto Move] The software keyboard moves automatically to avoid overlapping the selected window. [Auto Restore] The software keyboard minimized on the notification area will be restored when you change the input mode. This may not work on some applications.
  • Page 22 Alternatively you can click (Start) - [All Programs] - [Panasonic] - [Hand Writing Utility]. NOTE Select the image size before handwriting by clicking [Option] - [Window size]. If you change the size after handwriting, the image quality will become lower.
  • Page 23 Display Rotation Rotating the Display Press the Rotation button (A). ° Each time you press the button, the screen display rotates counter-clockwise by 90 NOTE Alternatively you can rotate the display by the following procedure. Click (start) - [Control Panel] - [Appearance and Personalization] - [Display] - [Change display settings]. Right-click on the notification area and click [setting...].
  • Page 24 Display Rotation When the display is rotated, the motion video may not be displayed correctly or the sound may be distorted. Return the display angle to [Primary Landscape] When you set the resolution to 800 x 600 pixels, you can rotate the display to [Primary Landscape] and [Secondary Landscape] only.
  • Page 25 Sleep or Hibernation Functions Starting Up Your Computer Quickly The sleep or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before sleep or hibernation.
  • Page 26 Sleep or Hibernation Functions Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced]. Select [Stand by] or [Hibernate] for [When I close the lid of my portable computer:] / [When I press the power button on my computer:], and then click [OK]. NOTE You do not need to make the setting if you use the Windows menu to enter standby or hibernation.
  • Page 27 Failing the password input while resuming from hibernation: • At the next resume, Panasonic boot screen will appear. At this time, do not start the Setup Utility and do not change settings. Otherwise, resume may not operate correctly.
  • Page 28 Sleep or Hibernation Functions To enter standby, click [start] - [Turn Off Computer] - [Stand By]. To enter hibernation, click [start] - [Turn Off Computer], then press and hold Shift and click [Hibernate]. CAUTION While the computer is entering sleep or hibernation Do not: •...
  • Page 29 Sleep or Hibernation Functions To resume from sleep or hibernation Open the display, or slide the power switch (A). In the default setting, the Windows password will be requested to resume. When [Stand by] or [Hibernate] is selected as the setting for [When I close the lid of my portable computer] ( page 26), you can resume operation opening...

  • Page 30: Saving Power

    Click (Start) - [Control Panel] - [System and Security] - [Power Options] to select [Power saver]. While [Panasonic Power Management] is selected as the factory default, selecting [Power saver] will further reduce power con- sumption. Also, to make detailed settings such as reducing the time entered in the [Turn off the display] setting, click [Change plan settings].
  • Page 31 (Start) - [All Programs] - [Panasonic] - [Power Saving Utility] - [Advanced] to view [Wired LAN standby power saving function] or [Wireless LAN standby power saving function]. click [start] - [All Programs] - [Panasonic] - [Power Saving Utility] to view [Wired LAN standby power saving function].
  • Page 32 Saving Power Setup Click [start] - [All Programs] - [Panasonic] - [Power Saving Utility]. Click [Enable] for each function. Click [OK] in the confirmation screen that appears. To enable “Intel video driver power saving function” Select [Enable], and slide the slide bar to the “Maximum Battery” end.

  • Page 33: Security Measures

    Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con- tact Panasonic Technical Support. When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.
  • Page 34 33). When you have your hard disk drive repaired • Contact Panasonic Technical Support. • Before sending back the hard disk drive, be sure to set the [Hard Disk Lock] to [Disabled]. NOTE The hard disk lock function works with the built-in hard disk. It does not work with the external hard disk.

  • Page 35: Battery Power

    Battery Power Battery Indicator Battery indicator: Battery indicator Battery status Not lit The battery pack is not inserted or not being charged. Orange Charging is in progress. Green The battery is fully-charged. Blinking green In high temperature mode, the battery pack is discharging the power to 80% of normal temperature mode ( page...
  • Page 36 Battery Power Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) Press When the battery pack is inserted (example) : Normal temperature mode : High temperature mode (below) When the battery pack is not inserted NOTE The battery display may not correspond to the actual remaining battery charge in the cases as below.
  • Page 37 Battery Power NOTE Note that a level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80% charge level for normal temperature mode. After switching from [Normal Temperature] to [High Temperature] or vice versa, the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged.
  • Page 38 Battery Power Computer behavior with low battery The default settings are as follows. When the battery level becomes 10% When the battery level becomes 5% [Low battery alarm] [Critical battery alarm] Displays a message that the battery level is low. The computer enters hibernation.
  • Page 39 You can also perform the battery recalibration with the following procedure. Restart the computer. Press and hold F9 while the [Panasonic] boot screen is displayed just after the computer starts the startup proce- dure. When the remaining battery capacity is displayed, press Enter.
  • Page 40 Battery Power Replacing the Battery Pack The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery. CAUTION The battery pack is not charged when you first purchase it.
  • Page 41 Battery Power To insert Insert the battery pack until it securely fits the connector. Close the cover until it clicks. Slide the latch (C) to the left to lock the cover. CAUTION Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer.
  • Page 42 Customizing the Power Setting You can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your own power plan. Changing the Power Plan Setting Click on the notification area and click [More power options]. Click [Change plan settings] of the power plan you want to change.
  • Page 43 PC Card / ExpressCard You can insert the following cards. ExpressCard/34 or ExpressCard/54 to the ExpressCard slot (A) (Only for model with ExpressCard slot) PC Card Type I (3.3 mm) or II (5.0 mm) to the PC Card slot (B) For model with Smart Card slot ( page NOTE...
  • Page 44 PC Card / ExpressCard NOTE <Only for model with Smart Card slot> The upper slot (D) is the PC Card slot, and the lower slot (E) is the Smart Card slot. Express Cards cannot be used. For how to insert/remove a Smart Card: ( page To remove the card Disable the card function.
  • Page 45 PC Card / ExpressCard To connect peripheral devices (SCSI, IEEE 1394, etc.) using a PC Card or an ExpressCard, follow the steps below (one example). Connect the peripheral device to the card. Turn on the power of device. Insert the card until it surely fits in the slot. Windows XP: standby...

  • Page 46: Sd Memory Card

    To format the SD Memory Card on this computer, do not use [Format] of Windows, but use the SD Memory Card format software. You can download the software from the web site below. http://panasonic.jp/support/global/cs/sd/download/sd_formatter.html To use the SD Memory Card on other devices, format the card on the devices. For further information, refer to the instruc- tion manual of the devices.
  • Page 47 Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages, direct or indirect.
  • Page 48 SD Memory Card To remove the card Preparation Save the data and close all applications. Open the cover and confirm the SD Memory Card indicator is off. Disable the card function. Click on the notification area and click Select the card. Double-click on the notification area and click [Secure Digital Storage Device], then click [Stop].
  • Page 49 Smart Card <Only for model with Smart card slot> You need software and a driver to use a Smart card. You can insert the following cards. PC Card Type I (3.3 mm) or II (5.0 mm) to the PC Card slot (A) Smart Card to the Smart Card slot (B) CAUTION Do not:...
  • Page 50 Smart Card To remove the card Open the cover and draw the card straight out.
  • Page 51 RAM module specifications: 204 pins, SO-DIMM, 1.5 V, DDR3 SDRAM, PC3-8500 (For information of RAM module compatibility, contact Panasonic Technical Support.) CAUTION RAM modules are extremely sensitive to static electricity and can be affected even by static electricity from the human body.
  • Page 52 RAM Module Insert/Remove the RAM module. To insert Tilt the module slightly and insert it in the slot. Press down the module so that the right and left hooks (C) are locked. To remove Carefully open the right and left hooks (C). The module will rise.
  • Page 53 Port Replicator / Car Mounter You can use an optional port replicator and a car mounter. These devices free you from being bothered by a lot of cable connections when you carry the computer. They also allow you to connect various peripherals. Connect the port replicator or the car mounter to the expansion bus connector (A) on the bottom side of the computer.
  • Page 54 Port Replicator / Car Mounter Click [PS/2 Compatible Mouse] and click [Next]. At the completion message, click [Close]. Click [Close]. When the message requests restart of Windows, click [Yes]. The computer will restart. The message of Display Rotation Tool “Unsupported Touchpad Driver.” will be appeared. Click [start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
  • Page 55 Port Replicator / Car Mounter Press F10, and then select [Yes] and press Enter. Log on to Windows as an administrator. If [Completing the Found New Hardware Wizard] appears, click [Finish]. When the message requests restart of Windows, click [Yes]. The computer will restart.

  • Page 56: External Display

    External Display You can switch the output destination to an external analog display. Connect the external display to the external display port (A). Switching the Display Mode Press Click the Display mode. Press Each time you press the key combination: Internal LCD Simultaneous display External display...
  • Page 57 External Display When you use the simultaneous display, DVD-Video, MPEG files and other motion image files may not be played back smoothly. Carefully read the instruction manual of the external display. When connecting an external analog display that does not conform to the Plug & Play standards, select the display driver accordingly in the following menu, or use the driver disc supplied with the monitor.
  • Page 58 External Display Right-click the desktop, and click [Graphics Properties]. ® [Intel Graphics and Media Control Panel] screen appears. Click [Multiple Displays]. Select [Extended Desktop] in [Operating Mode]. Make the settings for [Primary Display] and [Second Display]. Click [Apply]. Click [OK]. To Change the Display Settings Right-click the desktop, and click [Graphics Properties].
  • Page 59 External Display To switch left (primary device) and right (secondary device), once return the display to “notebook only”. Follow the steps below. Right-click the desktop and click [Graphics Options]. Click [Output To] - [Built-in Display]. Right-click the desktop and click [Graphics Options]. Click [Output To] - [Extended Desktop], and click [Monitor + Built-in Display] (the external display will be set to primary device) or [Built-in Display + Monitor] (the internal LCD will be set to primary device).
  • Page 60 USB Devices Connecting/Removing USB Devices To connect the USB device Open the cover and connect the USB device to one of the USB ports (A). For further information, refer to the instruction manual of the USB device. To remove the USB device Disable the USB device.
  • Page 61 USB Devices NOTE You may need to install the driver for the USB device. Follow the on-screen instructions or refer to the instruction man- ual of the USB device. You may need to install the driver again when connecting the device to another port. When a USB device is connected, sleep and hibernation may not function normally.
  • Page 62 IEEE 1394 Devices <Only for the model with IEEE 1394 interface> You can connect a digital video camcorder or other IEEE 1394 standard device to the computer. To connect IEEE 1394 device Turn on the computer and the IEEE 1394 device. Open the cover, and connect the IEEE 1394 device to the IEEE 1394 interface connector (A).

  • Page 63: Fingerprint Reader

    Fingerprint Reader <Only for model with Fingerprint Reader> Fingerprint Reader NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. Slide your finger to the right or left.
  • Page 64 Fingerprint Reader CAUTION To protect the fingerprint sensor, be sure to close the cover when not using the fingerprint reader. We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Fingerprint device use, or any data loss resulting from such developments as Fingerprint authentication device malfunctioning.

  • Page 65: Security Functions

    Fingerprint Reader Precautions  Security Functions  Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device.
  • Page 66 Fingerprint Reader Log on to Windows as an Administrator. The “Fingerprint software Icon” appears in the notification area. • If the icon does not appear, click NOTE Move Tablet PC Input Panel from upper right to the bottom right or bottom left . •...
  • Page 67 Fingerprint Reader NOTE Enroll at least two fingers. Even if one of them is injured, you can use another one to access your account and secret data. For further information about the enrollment, refer to “How to Use the Fingerprint Reader” ( page 63) and [Tutorial].
  • Page 68 If you have not done this, have enrolled your fingerprint using Protector Suite, and have already made Power-on Security effective, after step B, your fingerprint authentication will be necessary. Turn on or restart the computer. Press F2 or Del while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. Select the [Security] menu.
  • Page 69 Fingerprint Reader Useful Information Backup The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file in the internal hard disk drive.
  • Page 70 Fingerprint Reader Limitations in Use Password Bank limitations: The following web pages cannot be supported. Web pages which are created by the following technologies: • Web forms created on the fly using JavaScript. • Web forms which looks as one form (e.g. login field, password field), but internally created with two independent forms. •...
  • Page 71 Fingerprint Reader Disable Power-on Security Log on to Windows as an Administrator. Click (Start) - [All Programs] - [Protector Suite] - [Control Center]. Click [Identity] - [Status] - [Power-on security status]. Click [Edit], and remove the check mark from [Enable power-on security], and click [Apply]. Click [Identity] - [Power-on Password].
  • Page 72 Make sure your fingerprint sensor is working. • Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work, please contact Panasonic Technical Support. Restore or create passport.
  • Page 73 Camera <Only for model with Camera> Description of Parts <Bottom> Camera Light Camera Lens Tablet Button CAUTION Do not look directly at the camera light since it is too bright. NOTE The protection seals have been put on the camera lens and camera light at the factory default setting. Remove the protection seal before using the camera.

  • Page 74: Using The Hand Strap

    Camera Using the Hand Strap The hand straps are attached on both sides of the computer respectively. To remove the hand strap, use a driver to remove the screws on each corner (A). CAUTION Do not use the strap to carry a heavier weight than the computer. Otherwise the strap may become loose by itself. Do not use the strap if it becomes worn or damaged.

  • Page 75: Using The Camera

    Camera Using the Camera Hold the side of the computer to aim the camera <Tablet mode> <Laptop mode> NOTE Make sure to close the latch (C) in Tablet mode since the camera image is displayed inverted. When the computer is moved from hot and humid environment to low temperature environment, dew condensation may mist up inside the lens.
  • Page 76 Start up the Camera Utility to take pictures and videos. Click (Start) - [All Programs] - [Panasonic] - [Camera Utility]. NOTE If you use this utility and other multi-media software at the same time, an error may occur. Close all multi-media software including this utility and restart this utility.

  • Page 77: Taking Pictures

    Camera Taking Pictures Taking Pictures Switch the light on and off (below) Take photo page Burst shooting page Recording page Zoom in page Photo library Video library Switch the light on and off To switch the light on and off. Click or click [Control] - [Camera Light], then click [ON] or [OFF] When the camera light is On, an icon changes to...
  • Page 78 Camera Zoom In To enlarge or reduce the camera image. Click or click [Control] - [Zoom] and select [x 1.0], [x 1.5], [x 2.0], [x 2.5], or [x 3.0] You can assign the Zoom In function to the tablet button. page 83 “Assigning the Light/Zoom In/Take Photo Functions to the Tablet Button”) Each time you click...
  • Page 79 Camera NOTE During Burst shooting, naming, saving or canceling photos is not available. The default name for saving photos is the date and time the picture was taken. Changing the Settings for Taking Pictures Click [Photos] - [Settings] Change to preferred settings and click [OK] When the following boxes are checked, •...

  • Page 80: Recording Video

    Camera Recording Video Recording Video Click or click [Video] - [Start Recording] While recording, the icon changes to Click or click [Video] - [Stop Recording] NOTE You cannot zoom or display the date/time stamp while recording. When the distance between the camera and subject is too close, the image may be out of focus. If you specify an externally connected storage device as the save destination, the camera software may operate slowly.
  • Page 81 Camera Changing the Settings for Recording Video Click [Video] - [Settings] Change to preferred settings and click [OK] When the following boxes are checked, • Box (A) only: Select to save or cancel, after the video is recorded Save ( ) and delete icons ( ) will appear after the video is taken.
  • Page 82 Camera Settings Setting Audio Set your sound preferences on the [Audio Control] screen. Click [Settings] - [Audio Control] NOTE To set sound preference, please attach an external microphone. Some items cannot be set depending on the device. Setting Image Quality Set your image quality preferences on the [Image Control] screen.
  • Page 83 (Start) - [Control Panel] - [Hardware and Sound] - [Set tablet buttons to perform certain tasks]. Click [start] - [All Programs] - [Panasonic] - [Tablet Buttons Settings]. Click [start] - [Control Panel] - [Printers and Other Hardware] - [Tablet and Pen Settings] - [Tablet Buttons].
  • Page 84 Camera NOTE When the Camera Utility is not running, and if you press the buttons to which the “Zoom in” function, “Take photo” function, etc. are assigned, the Camera Utility is activated. If you operate the Utility after assigning the “Take photo” function, the same operation will be performed as the one when the check marks both for (A) and (B) are not added in “Changing the Settings for Taking Pictures”.
  • Page 85 Modem <Only for model with modem> Connecting the Internal Modem with a Telephone Jack CAUTION You cannot connect the modem to the following lines. • Interphone • Intercoms • ISDN Be sure to connect the telephone cable into the modem port, not into the LAN port. Use a surge protector since the modem may be damaged by a sudden high voltage surge that may occur in the event of a lightning strike.
  • Page 86 Modem Ring Resume Function The computer automatically resumes from sleep when the telephone connected to the modem rings. You will need software to keep the computer in idle state waiting for a phone call, and if you prefer, to turn the computer to sleep again afterward.
  • Page 87 Modem Click on the notification area and click [More power options] - [Change when the computer sleeps]. Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Power Schemes]. Set the expected communication time for the sleep setting.
  • Page 88 Connecting LAN CAUTION Do not connect the telephone cable to the LAN port. Turn off the computer. Do not use sleep or hibernation. Open the cover, and connect the cable. Connect the LAN port (A) and the network system (server, HUB, etc.) using a LAN cable.
  • Page 89 Enabling the Power On by LAN function The computer automatically turns from off to on when the computer is accessed from the network server via the internal LAN port. Select [Allow] in [Power On by LAN] in the [Advanced] menu of the Setup Utility ( page 110).
  • Page 90 Enabling/Disabling the Wake Up from wired LAN function When the Wake Up from wired LAN function is enabled, the computer automatically resumes from sleep or hibernation when the computer is accessed from the network server via the internal LAN port. (Default setting) The Wake Up from wired LAN function can be switched to enable/disable by performing the following procedure.
  • Page 91 Disabling/Enabling Wireless Communication <Only for model with wireless LAN, wireless WAN, and/or Bluetooth> There are several ways of disabling and enabling wireless communication. The wireless switch on the left side of the computer (below) Wireless Switch Utility ( page Settings in the [Advanced] menu of the Setup Utility ( page 110) Setting in the Wireless Connection Disable Utility (...
  • Page 92 Disabling/Enabling Wireless Communication To check the wireless communication status Click on the notification area and place the cursor over the Wireless Switch Utility icon ( A tool tip appears. Perform either of the following procedures. Double-click , or on the notification area. Click [start] - [All Programs] - [Intel PROSet Wireless] - [WiFi Connection Utility].
  • Page 93 Disabling/Enabling Wireless Communication Wireless Switch Utility This utility allows you to control the function of the wireless switch. This utility also allows you to enable or disable wireless devices from a pop-up menu. In the default setting, all wireless devices are enabled. The Wireless Switch Utility icon The icon appears when click on the notification area.
  • Page 94 Disabling/Enabling Wireless Communication Wireless Connection Disable Utility You can automatically disable the wireless LAN/wireless WAN connection when a LAN cable is connected to your computer. You need to install the Wireless Connection Disable Utility to use this function. Installing the utility Log on to Windows as an administrator.
  • Page 95 Disabling/Enabling Wireless Communication Status indication After installation, the Wireless Connection Disable Utility is automatically started after a user is logged in. An icon appears on the notification area. : Indicates that • the utility is enabled, and • the wireless connection is disabled since a LAN cable is connected. : Indicates that •...

  • Page 96: Wireless Lan

    Wireless LAN <Only for model with wireless LAN> CAUTION Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wire- less LAN.
  • Page 97 Wireless LAN Right-click [Wireless Network Connection] and click [Enable]. • A standard user needs to enter an administrator password. • When [Disable] is displayed, [Wireless Network Connection] is already enabled. Turn on wireless LAN in the Wireless Switch Utility ( page 93).
  • Page 98 Wireless LAN Click on the notification area, click [Open Network and Sharing Center] - [Set up a connection or net- work] - [Manually connect to a wireless network] and click [Next]. Input necessary information and add check marks for [Start this connection automatically] and [Connect even if the network is not broadcasting] and click [Next].
  • Page 99 Wireless LAN Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a) Click on the notification area and click Click [802.11a Enabled] or [802.11a Disabled]. NOTE In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law. The Wireless Switch Utility icon ( ) indicates the on/off status of wireless LAN and/or wireless WAN, not the setting of IEEE802.11a.
  • Page 100 Bluetooth <Only for model with Bluetooth> You can access internet and other Bluetooth devices without connecting cables. NOTE Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body. To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] menu of the Setup Utility ( page 110).

  • Page 101: Hard Disk Drive

    Hard Disk Drive <Only for model with Hard Disk Drive> Inserting/Removing the Hard Disk Drive To change your hard disk drive, contact Panasonic Technical Support. CAUTION Back up all the important data before removing the hard disk drive. If you need to read the hard disk data on another computer for repair or any other purpose, set [Hard Disk Lock] to...
  • Page 102 Hard Disk Drive Pull the tab (B) of the hard disk drive and slide it out of the slot. To insert Insert the hard disk drive until it surely fits in the slot. Close the cover until it clicks, and slide the latch (C) to the left to lock the cover. Insert the battery pack ( page 40).
  • Page 103 Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer] Add the check mark for [Disable the automatic save function for management information history] in [Hard Disk Status]. • To restore the original settings, remove the check mark from [Disable the automatic save function for management information history].
  • Page 104 Flash Memory Drive Disabling auto-defragment Windows automatically processes “defragment” to speed up in accessing files, etc. However, this process is not always necessary because you can access files at high speed even if they are decentrally-saved in the flash memory. Also, we recommend disabling auto-defragment because reducing the number of writing times is effec- tive to use the flash memory for a long period of time.
  • Page 105 Starting the Setup Utility Turn on or restart the computer. Press while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. When [Enter Password] is displayed, enter your password. When you start the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility.
  • Page 106 Setup Utility Information Menu Underlined items are the factory presets. Language English Japanese Product Information Model No. Computer information (cannot be changed.) Serial No. System Information Processor Type Computer information (cannot be changed.) Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Computer information...
  • Page 107 Setup Utility Main Menu Underlined items are the factory presets. System Date [xxx xx/xx/xxxx] • Day of the Week/Month/Day/Year. • You can use Tab to move the cursor. System Time [xx:xx:xx] • 24-hr. style. • You can use Tab to move the cursor. Main Configuration Touch Pad Disabled...
  • Page 108 Setup Utility Environment Normal Temperature High Temperature Auto Current Status Depending on the • Only when [Environment] is set to [Auto]. battery status, either “Normal Temperature” or “High Temperature” is displayed. Concealed Mode Configuration Enter the sub-menu. The submenu that appears when [Concealed Mode Configuration] is selected: Concealed Mode Disabled Enabled...

  • Page 109: 3F8/Irq4

    Setup Utility Advanced Menu Underlined items are the factory presets. CPU Configuration Enters the sub- menu The submenu that appears when [CPU Configuration] is selected: Execute-Disable Bit Capability Disabled • [Enabled] indicates that this computer supports hardware-based Enabled Data Execution Prevention (DEP). Hyper Threading Technology Disabled Enabled...

  • Page 110: Table Of Contents

    Setup Utility I/O IRQ 3F8/IRQ4 • Can be changed only when [Serial Port B] is set to [Enabled]. 2F8/IRQ3 3E8/IRQ7 2E8/IRQ5 Disabled • Only for model with GPS Enabled Auto I/O IRQ 3F8/IRQ4 • Only for model with GPS 2F8/IRQ3 •...
  • Page 111 Setup Utility ExpressCard Slot Disabled • Only for model with ExpressCard Slot Enabled PC Card Slot Disabled Enabled SD Slot Disabled Enabled IEEE1394 Port Disabled • Only for model with IEEE 1394 interface Enabled Smart Card Disabled • Only for model with Smart Card slot Enabled USB Port Disabled...
  • Page 112 USB Hard Disk Compatible If you select [ ], there will be some time until the message “Press F2 for Setup / F12 for LAN”on [Panasonic] boot screen appears. To change the boot order The default order is [USB Floppy Disk...
  • Page 113 • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup / F12 for LAN” Enabled is not displayed on [Panasonic] boot screen. However, F2 and F12 will work even if the message is not displayed.
  • Page 114 Setup Utility Exit Menu Save Values and Reboot To reboot the system after saving the changes. Reboot Without Saving Changes To reboot the system without saving the changes. Save Options Save Current Values To save the changes for all Setup options. Load Previous Values To load previous values for all Setup options.
  • Page 115 Outlook Express. Some characters of website and e-mail may not be enlarged. Preparation Close all of the applications before using “Icon Enlarger”. Click [start] - [All Programs] - [Panasonic] - [Icon Enlarger]. Select the size. Click [OK]. The screen will be displayed in the selected size.
  • Page 116 Loupe Utility You can magnify the specific part of the screen. Activating the Loupe Utility Click (Start) - [All Programs] - [Panasonic] - [Loupe Utility]. Click [OK]. appears on the notification area. If does not appear on the area, click...
  • Page 117 Loupe Utility Setting the Loupe Utility Click on the notification area and right-click Click [Settings]. [Show/hide shortcuts assignment] When using the external mouse/touch pad Click [Mouse/Touch pad] Click a combination of Alt, Ctrl, and Shift, and add the check mark. (Multiple keys can be combined;...

  • Page 118: Hardware Diagnostics

    If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.
  • Page 119 91). During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices. Turn on or restart the computer, and press while [Panasonic] boot screen is dis- played. The Setup Utility starts up. If the password is requested, enter the Supervisor Password.
  • Page 120 Hardware Diagnostics Press At the confirmation message, select [Yes] and press Enter. The computer will restart. While [Panasonic] boot screen is displayed, press and hold until “Please Wait” Ctrl appears at the bottom of the display. When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo- nents.

  • Page 121: The Computer

    If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support. If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is operating normally.
  • Page 122 [Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire hard disk data, which can be used to recover from hardware failure. Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of this function.
  • Page 123 Turn off the computer and connect the CD/DVD drive to the USB port ( page 60). Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed. • The Setup Utility starts up. • If the password is requested, enter the Supervisor Password.

  • Page 124: Hard Disk Data Erase Utility

    If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suffered as a result of the use of this utility.
  • Page 125 Hard Disk Data Erase Utility If the password is requested, enter the Supervisor Password. Set the Product Recovery DVD-ROM into the CD/DVD drive. Select the [Exit] menu, then select your CD/DVD drive in [Boot Override]. Press Enter The computer restarts. If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User Password.

  • Page 126: Technical Information

    Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (sleep or hibernation) is activated while communications software is used, the network con- nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment, set [Never] for [Put the computer to sleep] and [Hibernate after] ( page 25).
  • Page 127 Technical Information Serial Devices The COM ports of the computer are assigned as below. COM1 : Serial Port A COM2 : Serial Port B (Port replicator /Car mounter COM3 : GPS Optional If you change the assignment, the serial devices may not work properly.
  • Page 128 Error Message Follow the instructions below when an error message appears. If the problem persists or if the error message is not shown here, contact Panasonic Technical Support. Error Message Solution Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory content is changed by an unexpected program operation, etc.

  • Page 129: Shut Down

    Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status ( page 144).
  • Page 130 Troubleshooting (Advanced) Sleep or Hibernation The computer does not resume. If you slide and hold the power switch for 4 seconds or longer, the power will be turned off forcibly and the computer will not resume. In this case, all unsaved data will be lost.
  • Page 131 Troubleshooting (Advanced) Keyboard Cannot use the keyboard in the Tablet mode. Use the software keyboard. ( page Use the Tablet PC Input Panel. (Refer to the Windows Help.) Windows XP: [start] Display Rotation The display angle does not change Set the default angle correctly for each mode. ( page automatically when switching Laptop Do not switch the mode until the Fast User Switching is completed.
  • Page 132 Troubleshooting (Advanced) Network Cannot check the computer’s MAC Follow the steps below. address. Click (Start) - [All Programs] - [Accessories] - [Command Prompt]. Input “getmac/fo list /v”, and press Enter. Insert a space between “fo” and “list”, and between “list” and “/v”. Input “ipconfig/all”, and press Enter.
  • Page 133 Troubleshooting (Advanced) Wireless Communication (only for model with wireless LAN/wireless WAN) Access point is not detected. Shorten the distance between the computer and the access point, and try the detection again. Confirm the following settings: • [Wireless LAN] in the [Advanced] menu of the Setup Utility Confirm that [Wireless LAN] is set to [Enabled] ( page 110).
  • Page 134 107). USB floppy disk drive does not work The operation is confirmed by Panasonic CF-VFDU03U USB floppy disk drive as a boot drive. (optional). Connect the floppy disk drive directly to a USB port of the computer. Do not connect it via a USB hub or USB connector of the port replicator or the car mounter.
  • Page 135 Troubleshooting (Advanced) Connecting Peripherals The RAM module is not recognized. Insert the RAM module correctly. Use the compatible RAM module ( page 51). Check the [Information] menu in the Setup Utility ( page 106). If the RAM module is not recognized, turn off the computer and reinsert the RAM module. You do not know the address map for IRQ, I/O port address, etc.
  • Page 136 Click [start] - [Run] and input [c:\util\cpupower\setup.exe], and click [OK]. Follow the on-screen instructions. Click [start] - [All Programs] - [Panasonic] - [CPU Idle Setting]. Click [Performance] and click [OK], then click [Yes]. The computer will restart. If the problem persists, click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Power Schemes], select [Always On] in [Power schemes], and click [OK].
  • Page 137 Troubleshooting (Advanced) Touch Pad / Touchscreen (only for model with touchscreen) / Dual Touch (only for model with dual touch) Cannot input using the touch pad. Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Utility ( page 107).
  • Page 138 • Treat your finger with a hand cream when it is rough skin or dry. Clean the fingerprint sensor. For further information, refer to “Handling & Maintenance” ( page 70). The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support.
  • Page 139 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Sensor does not work. Exported passport can help you if you need to replace the sensor. • Log on to Windows as an Administrator. You can always access the computer by using your Windows log on password.
  • Page 140 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) User cannot use enrolled finger. (e.g. It is strongly recommended to enroll at least two fingers to avoid this problem. injury) If you enrolled multiple fingers, simply use other finger. If you only enrolled one finger that can be used, we recommend to use the [Manage Fingerprints] wiz- ard and enroll additional fingerprints.
  • Page 141 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Replacing sensor. If you need to replace a non-functioning fingerprint reader, follow this procedure. Enrollment to the hard disk: If enrollment to hard disk is used, “Protector Suite” has not stored any data on the device and therefore has no problem to continue after you replaced the sensor.
  • Page 142 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Removing data from the reader. When enrollment to the device is used, passport data is stored to the device. To remove it, go to the [Delete user data] passport wizard and delete existing passports.
  • Page 143 Troubleshooting (Advanced) Others Press Ctrl + Shift + Esc to open Task Manager and close the software No response. application. An input screen (e.g., password input screen at startup) may be hidden behind another window. Use Alt + Tab to check. Shut down by sliding and holding the power switch for 4 seconds or longer, and turn on the computer and open the application again.
  • Page 144 If you use a guest account to log in , some items may displayed as “Not Found”. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer]. Select the item to display the detailed information. To save the information as a text file Display the information you want to save.
  • Page 145 Alternatively you can save a copy of the screen in the following procedure. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. NOTE The image is a bitmap file in 256 colors. When using the extended desktop ( page 57), a copy of the primary device screen is saved.
  • Page 146  Disclaimer Computer specifications and manuals are subject to change without notice. Panasonic Corporation assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals.  Trademarks • Microsoft, Windows, Windows 7 and the Windows logo are registered trademarks or trademarks of Microsoft Corporation of the United States and/or other countries.

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Toughbook cf-19 series

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