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Troubleshooting (Advanced)
Fingerprint Reader (only for model with Fingerprint Reader)
Removing data from the reader.
"Lift Finger" is displayed during opera-
tion.
*6
Windows XP: [start]
Fast User Switching Function
Some applications do not work prop-
erly.
When enrollment to the device is used, passport data is stored to the device. To
remove it, go to the [Delete user data] passport wizard and delete existing
passports.
You can temporarily disable the fingerprint sensor with the following procedure.
Click
on the notification area and then right-click the "Fingerprint
A
software" icon
.
Select [Don't Use Sensor].
B
The icon turns gray.
To enable the fingerprint sensor, proceed as follows.
Right-click the "Fingerprint software" icon
A
Select [Use Sensor].
B
When switching to a different user with the Fast User Switching function, the
following problems may occur.
• Some applications may not work properly.
• Key combination with Fn may not work.
• The display settings may not be possible.
• A serial mouse may not work.
• <Only for models with TPM>
Personal Secure Drive function Security Platform (TPM) may not work.
• <Only for model with wireless LAN>
Wireless LAN cannot be used.
In these cases, log off all users without using Fast User Switching function and
perform the operation once more. If the problem persists, restart the computer.
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