Brother FAX-2440C User Manual page 156

DIFFICULTY / SUGGESTIONS
Printing Received Faxes (Continued)
Received color fax prints only Replace the color ink cartridges that are empty or nearly empty, and
in black and white, then ask the other person to send the color fax again. (See Replacing
I the ink cartridges on page 12-24.) Check that Fax Storage is set to OFF.
age 6-3.)
Left and Right margins are cut I Turn on Auto Reduction. (See Printing a reduced incoming fax (Auto
off or a single page is printed I Reduction) on page 4-7.)
on two pages.
I
Phone Line or Connections
Dialing does not work.
(No dial tone)
Receiving Faxes
Cannot receive a fax
Sending Faxes
Cannot send a fax
Transmission Verification
Report says Result:NG' or
Result:ERROR'.
Poor sending quality.
Vertical black lines when
sending.
Check the machine is plugged in.
Check for a dial tone. If possible, call your machine to hear it answer. If
there is still no answer, check the telephone line cord connection and
make sure all telephone connections are secured. If there is no ringing
when you call your machine, ask your telephone company to check the
line.
Change Tone/Pulse setting. (See Setting Tone and Pulse diafing mode
on page 2-1 .)
Make sure the machine is in the correct receiving mode for your setup.
(See Basi_perations on page 4-1.)
If you frequently encounter interference on the phone line, try changing
the menu setting of Compatibility to Basic. (See Compatibilityon page
12-13.)
Make sure that the Fax _ key is illuminated. (See How to enter Fax
mode on page 3-1 .)
Ask the other party to check that receiving machine has paper,
Print the Transmission Verification Report and check for an error.
(See Printing reports on page 8-3.)
There is probably temporary noise or static on the line. Try sending the
fax again. If you send a PC FAX message and get 'ResultNG' on the
Transmission Verification Report, your machine may be out of memory.
If you frequently get transmission error with possible interference on the
phone line, try to change the menu setting of Compatibility to Basic.
(See Compafibilityon page 12-13.)
Try changing your resolution to Fine or S. Fine. Make a copy to check
'our machine's scanner operation,
If the copy you made shows the same problem, your scanner is dirty.
See Cleaning the scanner on page 12-22.)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 11