Troubleshooting
Toner specks appear on prints
Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action
Step 1
Reinstall the imaging unit.
a
Remove, and then install the imaging unit.
b
Resend the print job.
Do fog or shading appear on prints?
Step 2
Replace the imaging unit, and then resend the print job.
Do fog or shading appear on prints?
Toner rubs off
Leading edge
ABC
DEF
Trailing edge
Yes
No
Contact
technical
The problem is solved.
support.
Yes
No
Go to step 2.
The problem is solved.
Contact
technical
The problem is solved.
support
or your Dell
printer dealer.
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