Error Messages
This section explains the various messages that appear on the touch panel display,
along with possible causes and remedies.
For explanations of messages that are not listed here, see the Reference Guide,
Sending Guide, and Network Guide.
List of Error Codes without Messages
If an error occurs while a document is being sent or received, an error code is
displayed in the job log on the System Monitor screen, and is included in various
reports. Check the error code, and then take the required steps to solve the
problem. (See Chapter 4, "Checking/Changing the Fax Status," and Chapter 12,
"Appendix," in the Sending Guide.)
# 0001
Cause
8
Remedy
# 0003
Cause
Remedy 1 Reduce the resolution or divide the document into two or more parts, and then
Remedy 2 When receiving a document, ask the remote party to either reduce the
8-6
Error Messages
Paper or originals are jammed.
Place the document properly into the feeder or on the platen glass, and remove
any jammed paper or originals. (See Chapter 7, "Troubleshooting," in the
Reference Guide.)
Communications that take longer than the preset time (64 minutes) caused the
error.
try sending the document again. (See "Selecting a Scan Mode," on p. 2-2.)
resolution at which the document is scanned, or divide the document into two or
more parts before sending it.