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ZyXEL Communications P-2301R/RL-P1C Support Notes

ZyXEL Communications P-2301R/RL-P1C Support Notes

Voip station gateway
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P-2301R/RL-P1C
VoIP Station Gateway
(With Lifeline)
Support Notes
Version 3.60
March 2007

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Summary of Contents for ZyXEL Communications P-2301R/RL-P1C

  • Page 1 P-2301R/RL-P1C VoIP Station Gateway (With Lifeline) Support Notes Version 3.60 March 2007...

  • Page 2: Table Of Contents

    How do I backup/restore configurations by using FTP client program via LAN?......................80 Why can't I make Telnet to Prestige from WAN? ........80 What should I do if I forget the system password?........81 What is SUA? When should I use SUA?.............81 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 3 My Prestige can not get an IP address from the ISP to connect to the Internet, what can I do?................87 What is BOOTP/DHCP?................90 What is DDNS?....................90 When do I need DDNS service? ..............91 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 4 I suspect there is a hardware problem with my Prestige what should I do? 96 Trouble Shooting ......................96 Unable to Get WAN IP from ISP .................96 Using Embedded Packet Trace ................100 Debug PPPoE Connection .................115 CLI Command List....................126 All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 5: Application Notes

    2. DHCP server enabled with IP pool starting from 192.168.1.33 3. Default SMT menu password = 1234 • Setting up the PC (Windows OS) 1. Ethernet connection All PCs must have an Ethernet adapter card installed. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 6 When the drivers are updated, you will be asked if you want to restart the PC. Make sure your Prestige is powered on before answering Yes to the prompt. Repeat the above steps for each Windows PC on your network. • Setting up the ZyXEL router All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 7 ZyXEL device. The default LAN IP of the ZyXEL device is 192.168.1.1. See the example below. Note that you can either use http://192.168.1.1 https://192.168.1.1 2. Login first The default password is same as the default SMT password '1234'. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 8 Prestige 2301R/RL-P1C Support Notes 3. Configures Internet access by using WIZARD SETUP All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 9 Prestige 2301R/RL-P1C Support Notes The Web screen shown below takes PPPoE as the example. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 10: Setup The Zyxel Device As A Dhcp Relay

    DHCP stands for Dynamic Host Configuration Protocol. In addition to the DHCP server feature, the P2602 supports the DHCP relay function. When it is configured as DHCP server, it assigns the IP addresses to the All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 11 RIP Direction= Both IP Address= N/A Version= RIP-1 Second DNS Server= N/A Multicast= None IP Address= N/A Edit IP Alias= No Third DNS Server= N/A IP Address= N/A DHCP Server Address= 192.168.1.2 All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 12: Configure An Internal Server Behind Sua

    To make a server visible to the outside world, specify the port number of the service and the inside address of the server in 'Menu 15.2.1', Multiple Server Configuration. The outside users can access the local server using WAN IP the ZyXEL device's address which can be obtained from menu 24.1. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 13 Prestige 2301R/RL-P1C Support Notes • For example (Configuring an internal Web server for outside access) : • Port numbers for some services Service Port Number Telnet SMTP DNS (Domain Name Server) www-http (Web) All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 14: Configure A Pptp Server Behind Sua

    Since PPTP encapsulates its data stream in the PPP protocol, the VPN requires a second dial-up adapter. This second dial-up adapter for VPN is added during the installation phase of the Upgrade in addition to the first dial-up adapter that provides PPP support for the analog or ISDN modem. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 15 Add an user account for PPTP logged on user Enable RAS port Select the network protocols from RAS such as IPX, TCP/IP NetBEUI Set the Internet gateway to Prestige PPTP client setup (Win9x) All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 16 WinNT. This ping command is used to demonstrate that remote the Win9x can be reached across the Internet. If the Internet connection between two LANs is achieve, you can place a VPN call from the remote Win9x client. For example: All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 17 IP address in the 'VPN Server' dialog box for reaching the PPTP server. After the VPN link is established, you can start the network protocol application such as IP, IPX and NetBEUI. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 18: About Filter & Filter Examples

    With each filter set having up to six rules, you can have a maximum of 24 rules active for a single port. The following diagram illustrates the logic flow when executing a filter rule. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 19 Prestige 2301R/RL-P1C Support Notes • Filter Types and SUA Conceptually, there are two categories of filter rules: device and protocol. The Generic filter rules belong to the All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 20 If SUA is enabled, SUA converts the destination IP address from 203.205.115.6 to 92.168.1.33 and port number from 4034 to 1023. • WAN protocol input filter sets. • LAN device and protocol output filter sets. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 21 Menu 21.1.2 - TCP/IP Filter Rule Filter #: 1,2 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 0 IP Source Route= No Destination: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 0 Port # Comp= None All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 22 Menu 3.1 - General Ethernet Setup Input Filter Sets: protocol filters= device filters= Output Filter Sets: protocol filters= device filters= Menu 11.1: Menu 11.1 - Remote Node Profile Rem Node Name= LAN Route= IP All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 23 Please check the system log (Menu 24.3.1) before putting your device into use. In order to avoid operational problems later, the ZyXEL device will disable its routing/bridging functions if there is an inconsistency among its filter rules. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 24 1. Create a filter set in Menu 21 Menu 21 - Filter Set Configuration Filter Filter Set # Comments Set # Comments ------ ----------------- ------ ----------------- Web Request _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 25 TCP Estab= No More= No Log= None Action Matched= Drop Action Not Matched= Check Next Rule Press ENTER to Confirm or ESC to Cancel: 3.Rule 2 for (b).DNS request, TCP(06)/Port number 53 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 26 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 17 IP Source Route= No Destination: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 53 Port # Comp= Equal Source: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 27 6. Apply the filter set to the 'Output Protocol Filter Set' in the remote node setup . A filter for blocking a specific client Configuration 1. Create a filter set in Menu 21, e.g., set 1 Menu 21 - Filter Set Configuration Filter Filter All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 28 Source: IP Addr= 192.168.1.5 IP Mask= 255.255.255.255 Port #= Port # Comp= None TCP Estab= N/A More= No Log= None Action Matched= Drop Action Not Matched= Forward Press ENTER to Confirm or ESC to Cancel: All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 29 0010: 00 3c eb 0c 00 00 20 01 e3 ea ca 84 9b 5d ca 84 0020: 9b 63 08 00 45 5c 03 00 05 00 61 62 63 64 65 66 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 30 - IP address 202.132.155.93 (Source IP address) ----> 202.132.155.99(Destination IP address) - No option + Internet Control Message Protocol - Type: 8 - Echo Request - Code: 0 - Checksum: 0x455C - Identifier: 768 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 31 Menu 21.1.1 - Generic Filter Rule Filter #: 1,1 Filter Type= Generic Filter Rule Active= Yes Offset= 6 Length= 6 Mask= ffffffffffff Value= 0080c84cea63 More= No Log= None Action Matched= Drop Action Not Matched= Forward Key Settings: All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 32 However, please note that the 'Filter Type' must be also 'Generic Filter Rule' but not others. Because the Generic and TCPIP (IPX) filter rules must be in different filter sets. Menu 21.1.2 - Generic Filter Rule All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 33 The NETBIOS protocol is used to share a Microsoft comupter of a workgroup. For the security concern, the NetBIOS connection to a outside host is blocked by Prestige router as factory defaults. Users can remove the All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 34 Before starting to set the filter rules, please enter a name for each filter set in the 'Comments' field first. Menu 21 - Filter Set Configuration Filter Filter Set # Comments Set # Comments ------ ----------------- ------ ----------------- NetBIOS_WAN _______________ NetBIOS_LAN _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 35 More= No Log= None Action Matched= Drop Action Not Matched= Check Next Rule Press ENTER to Confirm or ESC to Cancel: • Rule 2-Destination port number 137 with protocol number 17 (UDP) All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 36 Menu 21.1.3 - TCP/IP Filter Rule Filter #: 1,3 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 6 IP Source Route= No Destination: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 138 Port # Comp= Equal All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 37 IP Mask= 0.0.0.0 Port #= 0 Port # Comp= None TCP Estab= N/A More= No Log= None Action Matched= Drop Action Not Matched= Check Next Rule Press ENTER to Confirm or ESC to Cancel: All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 38 Rule 6-Destination port number 139 with protocol number 17 (UDP) Menu 21.1.6 - TCP/IP Filter Rule Filter #: 1,6 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 17 IP Source Route= No Destination: IP Addr= 0.0.0.0 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 39 N D F • Apply the first filter set 'NetBIOS_WAN' to the 'Output Protocol Filter' in the remote node setup. Configure the second filter set 'NetBIOS_LAN' by selecting the Filter Set number 2. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 40 Menu 21.2.2 - TCP/IP Filter Rule Filter #: 2,2 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 17 IP Source Route= No Destination: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 53 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 41 1. Apply the filter set 'NetBIOS_LAN' in the 'Input protocol filters=' in the Menu 3 for blocking the packets from LAN Menu 3.1 - General Ethernet Setup Input Filter Sets: protocol filters= device filters= Output Filter Sets: All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 42: Using The Dynamic Dns (Ddns)

    After the registration, you have a hostname for your internal server and a password using to update the IP to the DDNS server. • Visit 'Dynamic DNS' in the 'Maintenance>System' in the WEB GUI to configure the settings. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 43: Network Management Using Snmp

    Enter the hostname for the wildcard function that the WWW.DYNDNS.ORG supports. Note that Wildcard option is available only when the provider is Enable Wildcard WWW.DYNDNS.ORG. Network Management Using SNMP 1. SNMP Overview All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 44 The Internet Management Model is as shown in figure 1. Interactions between the NMS and managed devices can be any of four different types of commands: 6. Reads Read is used to monitor the managed devices, NMSs read variables that are maintained by the devices. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 45 (such as IP routing table) in managed devices. 9. Traps The managed devices to asynchronously report certain events to NMSs use trap. 2. SNMPv1 Operations SNMP itself is a simple request/response protocol. 4 SNMPv1 operations are defined as below. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 46 The SNMP PDU contains the following fields: • PDU type Specifies the type of PDU. • Request ID Associates requests with responses. • Error status Indicates an error and an error type. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 47 When receiving any SNMP get or set requirement with wrong community, this trap is sent to the manager. 1. whyReboot (defined in ZYXEL-MIB) : When the system is going to restart (warmstart), the trap will be sent with the reason of restart before rebooting. (i) For intentional reboot : All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 48 4. Configure the ZyXEL device for SNMP The SNMP related settings in Prestige are configured in menu 22, SNMP Configuration. The following steps describe a simple setup procedure for configuring all SNMP settings. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 49 NMS is expecting. The default is 'public'. Enter the IP address of the NMS that you wish to send the traps to. If 0.0.0.0 is Trap Destination entered, the ZyXEL device will not send trap any NMS manager. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 50: Using Syslog

    Where /var/log/zyxel.log is the full path of the log file. 3. Restart syslogd. • CDR log(call messages) Format: sdcmdSyslogSend( SYSLOG_CDR, SYSLOG_INFO, String ); String = board xx line xx channel xx, call xx, str All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 51 Feb 14 16:57:17 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C01 Incoming Call OK Feb 14 17:07:18 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C02 Call Terminated • Packet triggered log Format: sdcmdSyslogSend( SYSLOG_PKTTRI, SYSLOG_NOTICE, String );...
  • Page 52 Src: Source Address Dst: Destination Address prot: Protocol (TCP,UDP,ICMP) spo: Source port dpo: Destination port Example: Jul 19 14:44:09 192.168.1.1 ZyXEL Communications Corp.: IP[Src=202.132.154.1 Dst=192.168.1.33 UDP spo=0035 dpo=05d4]}S03>R01mF Jul 19 14:44:13 192.168.1.1 ZyXEL Communications Corp.: IP[Src=192.168.1.33 Dst=202.132.154.1 ICMP]}S03>R01mF • PPP Log Format: sdcmdSyslogSend( SYSLOG_PPPLOG, SYSLOG_NOTICE, String );...

  • Page 53: Using Ip Alias

    Prestige 2301R/RL-P1C Support Notes Jul 19 11:43:38 192.168.1.1 ZyXEL Communications Corp.: ppp:BACP Starting Jul 19 11:43:43 192.168.1.1 ZyXEL Communications Corp.: ppp:IPCP Opening Jul 19 11:43:51 192.168.1.1 ZyXEL Communications Corp.: ppp:CCP Opening Jul 19 11:43:55 192.168.1.1 ZyXEL Communications Corp.: ppp:BACP Opening Jul 19 11:44:00 192.168.1.1 ZyXEL Communications Corp.: ppp:LCP Closing...
  • Page 54 Therefore, three routes are created in the ZyXEL device as shown below when the three networks are configured. If the ZyXEL device's DHCP is also enabled, the IP pool for the clients can be any of the three networks. Copyright (c) 1994 - 2004 ZyXEL Communications Corp. ras> ip ro st Dest...
  • Page 55 Outgoing protocol filters= IP Alias 2= IP Address= 192.168.3.1 IP Subnet Mask= 255.255.255.0 RIP Direction= None Version= RIP-1 Incoming protocol filters= Outgoing protocol filters= Enter here to CONFIRM or ESC to CANCEL: Key Settings: All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 56 Time protocol(RFC-868), and NTP protocol(RFC-1305). You have to assign an IP address of a time server and then, the ZyXEL device will get the date, time, and time-zone information from this server. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 57: Using Ip Multicast

    IGMP (Internet Group Management Protocol) is the protocol used to support multicast groups. The latest version is version 2 (see RFC2236). IP hosts use IGMP to report their multicast group membership to any All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 58 Edit IP Alias= No Third DNS Server= From ISP IP Address= N/A DHCP Server Address= N/A Press ENTER to Confirm or ESC to Cancel: Enable IGMP in Prestige's remote node in menu 11.3: All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 59: Using Prestige Traffic Redirect

    Once Prestige detects it's WAN connectivity is broken, Prestige will try to forward outgoing traffic to backup gateway that users specify in traffic redirect configuration menu. • How to deploy backup gateway? All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 60 When Prestige has a dynamic IP address on it's WAN port, it may be easier to connect backup gateway to the LAN of Prestige. Traffic Redirect on LAN port • Traffic Redirect Setup All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 61 Fail Tolerance before triggering traffic redirect connection. Period Specify the period that Prestige would check it's WAN connectivity. Timeout Specify the seconds that Prestige would wait for a response from the reliable server. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 62: Using Universal Plug N Play (Upnp)

    UPnP also supports NAT Traversal which can automatically solve many NAT unfriendly problems. By UPnP, applications assign the dynamic port mappings to Internet gateway and delete the mappings when the connections are complete. The key components in UPnP are devices, services, and control points. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 63 Control point can also discover services provided by devices. • Description: Control points can get more detailed service information from devices' description in XML format. The description may include product name, model name, serial number, vendor ID, and embedded services...etc. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 64 Note that since PC1 must support UPnP, we presume that it's OS is Microsoft WinME or WinXP. Device: Prestige Router Service: NAT function provided by Prestige Router Control Point: PC1 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 65 MSN application can assign dynamic port mapping to the router. So that network administrator don't need to setup SUA port mapping in the router. 2. After getting IP address, you can go to open MSN application on PC and sign in MSN server. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 66 Prestige 2301R/RL-P1C Support Notes 3. Start a Video conversation with one online user. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 67 Prestige 2301R/RL-P1C Support Notes 4. On the opposite side, your partner select Accept to accept your conversation request. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 68 Prestige 2301R/RL-P1C Support Notes 5. Finally, your video conversation is achieved. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 69: Voip Application Notes

    The media that is exchanged during the session can use a different path from that of the signaling. SIP handles telephone calls and can interface with traditional circuit-switched telephone networks. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 70 Step 3. On the left column click on Voice to bring you to Voice configuration menu than click on SIP Settings. While in the SIP Settings page use the account selector on upper right of the page to select the SIP account you will like to configure. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 71 Step 7. Check phone port 1 or PSTN Line you will like to associate this account to for incoming call. Prestige allows you to associate one phone port to single SIP account or Lifeline connection. So you can decide whether the analog phone rings when incoming SIP(PSTN) call is received . All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 72 SIP Local Port Use this field to configure the ZyXEL device’s listening port for SIP. Leave this field set to the default if you were not given a local port number for SIP. Server Type the IP address of the SIP server in this field. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 73 1 and 2 ports, respectively. Select whether you want to receive calls for this SIP account on Phone 1, Phone 2 or both. If you select both, you will not know which SIP account a call is coming in on. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 74: Phone Port Settings

    To configure the phone port setting please follow the below steps: Step 1. Open the web browser from your workstation to connect to the Prestige by entering the Management IP address of the Prestige. The default management IP of Prestige is 192.168.1.1. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 75 Select how many Interval seconds you want the Prestige to wait after the last input on the telephone’s keypad before dialing (making) a call. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 76: Phone Book Speed Dial

    Prestige. The default management IP of Prestige is 192.168.1.1. Step 2. Enter the administrator password appear on the page of login and click on login. The default is '1234' All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 77 This section of the screen displays the currently saved speed dial entries. Phone Book You can configure up to 10 entries and use them to make calls. Speed Dial This is the entry’s speed dial key combination. Press this key combination on All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 78: Faq

    It is designed in a modular fashion so it is easy for developers to add new features. New ZyNOS software upgrades can be easily downloaded from our FTP sites and public Web download site as they become available. How do I access the embedded web configurator? All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 79: What Is The Default Lan Ip Address And Password? Moreover, How Do I Change It

    Note: Do not power off the unit after upload the file via ftp until the system LED have become steady light up. Fail to due so may result in update fail and require RMA. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 80: How Do I Upload Or Backup Romfile Via Web Configurator

    To restore the configurations, use the FTP client program to put your configuration in file ROM-0 in the Prestige. Why can't I make Telnet to Prestige from WAN? There are three possible reasons that Telnet from WAN is blocked. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 81: What Should I Do If I Forget The System Password

    The primary motivation for RFC 1631 is that there is not enough IP address to go around. In addition, many corporations simply did not bother to obtain legal (globally unique) IP addresses for their networks and now finding themselves unable to connect to the Internet. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 82: How Many Network Users Can The Sua/Nat Support

    Firewall to protect your network, and the IPSec VPN function allows you to create a secure connection for e-business. Prestige's design helps users to save expenses, minimize maintenance, and simultaneously provide a high quality networking environment. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 83: What Is Pppoe

    There are some service providers running of PPPoE today. Before configuring PPPoE in the Prestige, please make sure your ISP supports PPPoE. Does the Prestige support PPPoE? Yes. The ZyXEL device supports PPPoE since ZyNOS 2.50. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 84: Why Does My Provider Use Pppoe

    Prestige Internet Access Sharing Router. Does Prestige support dynamic IP addressing? The ZyXEL device supports either a static or dynamic IP address from ISP. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 85: What Is The Difference Between The 'Standard' And 'Roadrunner' Service

    DNS/login server. Downstream packets do not appear to be filtered or blocked at any time. While Standard service means the cable services which have no login requirement. Prestige supports both Road Runner & Standard services in menu 4 for connecting to cable ISPs. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 86: Is It Possible To Access A Server Running Behind Sua From The Outside Internet? If Possible, How

    TFTP (Trivial File Transfer Protocol) over LAN. Can the Prestige support TFTP over WAN? Although TFTP should work over WAN as well, it is not recommended because of the potential data corruption problems. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 87: How Can I Upload Data To Outside Internet Over The One-Way Cable

    1.5 Mbps. My Prestige can not get an IP address from the ISP to connect to the Internet, what can I All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 88 Assigned By, Choose 'IP address attached on LAN'. b. IP Address, Enter the IP address of the PC which is installed by the ISP at the first installation. 2. Your ISP checks the 'Host Name' All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 89 ISP's Name= MyISP Encapsulation= Ethernet Service Type= RR-Toshiba My Login= cso@zyxel My Password= ******** Retype to Confirm= N/A Login Server= 0.0.0.0 IP Address Assignment= Dynamic IP Address= N/A IP Subnet Mask= N/A All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 90: What Is Bootp/Dhcp

    (e.g., www.zyxel.com.tw) for your server (e.g., Web server) from a DDNS server. The outside users can always access the web server using the www.zyxel.com.tw regardless of the WAN IP of the 312. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 91: When Do I Need Ddns Service

    However, SUA should not change the source port of the UDP packets which are used for key managements. Because the remote gateway checks this source port during connections, the port thus is not allowed to be changed. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 92: How Do I Setup My Prestige For Routing Ipsec Packets Over Sua

    IP is an already exist standard and many type of service already runs on IP, by using IP as a platform integrate service is now possible and low cost where traditional circuit may take long time to achieve. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 93: What Is The Relationship Between Codec And Voip

    Voice quality is most commonly rated through a voice quality metric called the Mean Opinion Score (MOS) which is recommendation by ITU-T. The MOS is a 5 point scale where 5 represent excellent voice quality and 1 represent bad voice quality. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 94: What Is Codec

    3. An account with a VoIP provider such as an ITSP. The account can be configured to recognize your calls automatically, or you can require the users to enter their unique account numbers issued. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 95: Unable To Register With The Sip Server

    In such case, please contact your local vendor for support. If they can't help out the problem they will escalate your problem to ZyXEL tech center. To report a problem please prepared below info. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 96: Internet, What Can I Do

    3. Check if the 'User ID' is valid, e.g., RR-Toshiba Authentication Service, RR-Manager Authentication Service If you are not able to get the Internet IP from the ISP, check which authentication method your ISP uses and troubleshoot the problem as described below. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 97 Some ISPs take advantage of the 'host name' message in a DHCP packet such as @home to do the authentication. When first installing, the ISP's tech people configure the host name as the 'Computer All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 98 This authentication type is used by RoadRunner ISP, currently they use RR-TAS(Toshiba Authentication Service) and RR-Manager authentications. You must configure the correct 'Service Type', username and password for your ISP in menu 4. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 99 Assignment...If the ISP did not assign you an explicit IP, select Dynamic, otherwise, select Static. • IP Address & Subnet Mask & Gateway IP Address...Enter the IP address, subnet mask & gateway IP when Static Assignment is selected above. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 100: Using Embedded Packet Trace

    1.3 Enable the trace log by entering: sys trcp sw on & sys trcl sw on 1.4 Display the brief trace online by entering: sys trcd brief All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 101 Frame Type: TCP 192.168.1.2:1116->192.31.7.130:80 Ethernet Header: Destination MAC Addr = 00A0C5921311 Source MAC Addr = 0080C84CEA63 Network Type = 0x0800 (TCP/IP) IP Header: IP Version Header Length = 20 Type of Service = 0x00 (0) All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 102 0030: 20 00 BE C3 00 00 02 04-05 B4 01 01 04 02 ..... ---<0001>---------------------------------------------------------------- LAN Frame: ENET0-XMIT Size: 58/ 58 Time: 12090.020 sec Frame Type: TCP 192.31.7.130:80->192.168.1.2:1116 Ethernet Header: Destination MAC Addr = 0080C84CEA63 Source MAC Addr = 00A0C5921311 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 103 0010: 00 2C 57 F3 40 00 ED 06-AC 8C C0 1F 07 82 C0 A8 .,W.@... 0020: 01 02 00 50 04 5C 4A D1-B5 7F 00 BD 15 A8 60 12 ...P.\J..`. 0030: FA F0 F8 77 00 00 02 04-05 B4 ...w..All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 104 Sequence Number = 0x00BD15A8 (12391848) Ack Number = 0x4AD1B580 (1255257472) Header Length = 20 Flags = 0x10 (.A..) Window Size = 0x2238 (8760) Checksum = 0xE8ED (59629) Urgent Ptr = 0x0000 (0) All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 105 12370.980 ENET1-T[0062] TCP 202.132.155.97:10261->192.31.7.130:80 12373.940 ENET1-T[0062] TCP 202.132.155.97:10261->192.31.7.130:80 12374.930 ENET1-R[0064] TCP 192.31.7.130:80->202.132.155.97:10261 12374.940 ENET1-T[0054] TCP 202.132.155.97:10261->192.31.7.130:80 12374.940 ENET1-T[0438] TCP 202.132.155.97:10261->192.31.7.130:80 12375.320 ENET1-R[0064] TCP 192.31.7.130:80->202.132.155.97:10261 12375.360 ENET1-R[0090] UDP 202.132.155.95:520->202.132.155.255:520 Prestige> sys trcd parse ---<0000>---------------------------------------------------------------- All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 106 = 0xFAF0 (64240) Checksum = 0x3735 (14133) Urgent Ptr = 0x0000 (0) TCP Data: (Length=1127, Captured=42) 0000: DF 33 AF 62 58 37 52 3D-79 99 A5 3C 2B 59 E2 78 .3.bX7R=y..<+Y.x All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 107 = 0x02 Fragment Offset = 0x00 Time to Live = 0x7F (127) Protocol = 0x06 (TCP) Header Checksum = 0x543C (21564) Source IP = 0xCA849B61 (202.132.155.97) Destination IP = 0xC01F0782 (192.31.7.130) TCP Header: All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 108 Type of Service = 0x00 (0) Total Length = 0x0028 (40) Idetification = 0x7B0C (31500) Flags = 0x02 Fragment Offset = 0x00 Time to Live = 0x7F (127) Protocol = 0x06 (TCP) All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 109 1.2 Enable to capture the LAN packet by entering: sys trcp channel enet0 bothway 1.3 Enable the trace log by entering: sys trcp sw on & sys trcl sw on 1.4 Wait for packet passing through Prestige over LAN All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 110 LAN Frame: ENET0-XMIT Size: 58/ 58 Time: 10856.030 sec Frame Type: TCP 192.31.7.130:80->192.168.1.2:1103 Ethernet Header: Destination MAC Addr = 0080C84CEA63 Source MAC Addr = 00A0C5921311 Network Type = 0x0800 (TCP/IP) IP Header: IP Version All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 111 0020: 01 02 00 50 04 4F D9 1B-18 26 00 AA 40 5F 60 12 ...P.O...&..@_`. 0030: FA F0 DC EF 00 00 02 04-05 B4 ..Prestige> 2. Trace WAN packet All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 112 Time: 12865.120 sec Frame Type: TCP 204.217.0.2:80->202.132.155.97:10278 Ethernet Header: Destination MAC Addr = 00A0C5921312 Source MAC Addr = 00A0C5591284 Network Type = 0x0800 (TCP/IP) IP Header: IP Version Header Length = 20 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 113 0040: 30 34 20 4E 6F 74 20 4D-6F 64 69 66 69 65 64 0D 04 Not Modified. 0050: 0A 44 61 74 65 3A 20 57-65 64 2C 20 30 37 20 4A .Date: Wed, 07 J All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 114 = 0x00C8C015 (13156373) Ack Number = 0x4D713E47 (1299267143) Header Length = 20 Flags = 0x18 (.AP...) Window Size = 0x1E87 (7815) Checksum = 0x4374 (17268) Urgent Ptr = 0x0000 (0) TCP Data: (Length=357, Captured=42) All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 115: Debug Pppoe Connection

    5. After all, if the Prestige crashes and you can do nothing, please send the above log back to us. 6. If the Prestige crashes and you are able to enter commands, please type 'atds' in debug mode to dump the log and send the log to us. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 116 ### Hit any key to continue.### $$$ DIALING dev=6 ch=0..poeI/C: ver 1 type 1 code x07 sessId x0000 len 274(x0112) poeCtrlI/C: pkt len 274 poeGetTags() service-name service-name telstra service-name bpa service-name iprimus service-name pacificinternet All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 117 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n e5bdc040: 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 118 (Compressed) Version: RAS P2302RLP1, start: bfc58030 Length: 3DB3EC, Checksum: 9AA9 Compressed Length: 12AC58, Checksum: DC06 Copyright (c) 1994 - 2005 ZyXEL Communications Corp. initialize ch =0, ethernet address: 00:A0:C5:CB:A8:16 initialize ch =1, ethernet address: 00:A0:C5:CB:A8:17 VC5402 Init...OK Press ENTER to continue...
  • Page 119 1.3 Enable the trace log by entering: sys trcp sw on & sys trcl sw on 1.4 Display the brief trace online by entering: sys trcd brief 1.5 Display the detailed trace online by entering: sys trcd parse All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 120 = 0080C84CEA63 Network Type = 0x0800 (TCP/IP) IP Header: IP Version Header Length = 20 Type of Service = 0x00 (0) Total Length = 0x0030 (48) Idetification = 0x330B (13067) Flags = 0x02 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 121 LAN Frame: ENET0-XMIT Size: 58/ 58 Time: 12090.020 sec Frame Type: TCP 192.31.7.130:80->192.168.1.2:1116 Ethernet Header: Destination MAC Addr = 0080C84CEA63 Source MAC Addr = 00A0C5921311 Network Type = 0x0800 (TCP/IP) IP Header: All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 122 0020: 01 02 00 50 04 5C 4A D1-B5 7F 00 BD 15 A8 60 12 ...P.\J..`. 0030: FA F0 F8 77 00 00 02 04-05 B4 ...w..---<0002>---------------------------------------------------------------- LAN Frame: ENET0-RECV Size: 60/ 60 Time: 12090.210 sec Frame Type: TCP 192.168.1.2:1116->192.31.7.130:80 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 123 = 0x0000 (0) TCP Data: (Length=6, Captured=6) 0000: 20 20 20 20 20 20 RAW DATA: 0000: 00 A0 C5 92 13 11 00 80-C8 4C EA 63 08 00 45 00 ..L.c..E. All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 124 Time: 12387.260 sec Frame Type: TCP 192.31.7.130:80->202.132.155.97:10270 Ethernet Header: Destination MAC Addr = 00A0C5921312 Source MAC Addr = 00A0C5012345 Network Type = 0x0800 (TCP/IP) IP Header: IP Version Header Length = 20 All contents Copyright (c) 2007 ZyXEL Communications Corporation.
  • Page 125 0040: A5 3C 2B 59 E2 78 A7 98-8F 3F A9 09 E4 0F 26 14 .<+Y.x...?..&. 0050: 9C 58 3E 95 3E E7 FC 2A-4C 2F FB BE 2F FE EF D0 .X>.>..*L/../... All contents Copyright (c) 2007 ZyXEL Communications Corporation.

  • Page 126: Cli Command List

    The latest CI command list is available in release notes of every ZyXEL firmware release. Please go to ZyXEL public WEB site http://www.zyxel.com/support/download.php to download firmware package (*.zip), you should unzip the package to get the release note in PDF format. All contents Copyright (c) 2007 ZyXEL Communications Corporation.

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